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“AMAZING STAY AT A GREAT LOCATION!!”
other travelers have booked this property
View of San Harbor from large balcony.
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View of San Harbor from large balcony.
Bedroom with Queen size bed and AC. View from bedroom with sliding glass closet doors.
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Excellent
52 reviews
View of San Harbor from large balcony.
Bedroom with Queen size bed and AC.
View from bedroom with sliding glass closet doors.
Hallway from bedroom to living area.
Kitchen.
Dining Room.
View of living room with balcony doors open - couch folds out into full size bed.
Bathroom.
View from large balcony.
Large balcony.
View from bedroom with secure public parking lot down below.
Museo del Arsenal located right in front of the apartment building.
Museo del Arsenal
Museo del Arsenal
View of apartment complex.
Statues on Paseo de la Princesa just steps away from the apartment complex.
View of colonial buildings from Paseo de la Princesa.
Fountain on Paseo de la Princesa.
View from Paseo de la Princesa.
View from Paseo de la Princesa.
El Yunque National Rain Forest with Luquillo Beach in the background.
Waterfall in El Yunque National Rain Forest.
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 3
San Juan, Puerto Rico

Reviews from our community

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Excellent - based on 52 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
mark g
Marietta, Georgia
1 review
“AMAZING STAY AT A GREAT LOCATION!!”
Reviewed July 9, 2013 for a stay in June 2013

We spent a week here at the end of June 2013. We truly had an amazing experience from beginning to end. Olivia was great to work with and was very clear that the apartment was on the 4th floor and that there was no elevator. I have read that she has not told others but she told us multiple times. To be honest, this was not an issue and was an AMAZING view. The condo is basic but very upto date and clean. You could tell that it was cared for and that people along the way have added there touch by leaving things to help behind. We happily did as well!! :) Parking is an adventure so if you rent a car just be flexible and DO NOT drive around on friday or saturday night as the night life is crazy!!! Taxi's are very easy to find in the area as is a grocery store and many VERY GOOD restaurants.
We will be coming back soon! Thank you for such a great stay and cultural experience!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location,views,communication,overall experience
Traveling group: Spouse/Partner
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mshello
richmon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“False Advertisment - Owner Lies”
Reviewed June 26, 2013 for a stay in September 2012
1
person found this review helpful

We booked this apartment back in July 2012 for September 2012 for our 27th year anniversary. Read the ad and also printed the ad from this website complete ad at least 3 to 6 pages with photos. NO PLACE in the ad did it say this apartment was on the 3rd or 4th floor or that there was no elevator. Upon arriving at the apartment we were met by Cristian one of her employees. He didn't really speak much English but he was very nice. He state he would take our bags and to follow him. Upon getting to the apartment he stated “apartment 3rd floor”. I said ok so where is the elevator. He said "No Elevator" I said excuse me he said No Elevator. I told him that we were never told there was no elevator. I have heart problem I can’t walk that many steps I have had a heart attack before. I would have NEVER taken a place with over 30 stairs and no elevator. After struggling up to the apartment it was very nice and at 1st glance it was very clean. Until we sat at the table, on the couch and on the bed – ANTS they were all over the place. I email the owner right away with No Reply to the conditions of the apartment. After being at this place for 2 hours I started looking for a new place to stay. The ants were so bad that we slept with our luggage on the bed and awoke in the night to find ants crawling on us in the bed. We called the phone number the owner had on the lease 1st thing the next morning with no answer also called her employee Cristian with no answer to our call. We brushed our teeth took our bags and left I could not even take a shower it was so bad ants everywhere. Finally after finding another hotel we get a call from the owner late Sunday afternoon. Telling her about all the issues and we wanted a refund for all the nights we didn’t use except the one night we stayed she stated NO because we did not cancel according to the lease we signed. I told her how could we cancel in the 30 day prior if we did not know all these issues were WRONG with the apartment until we got there to see it. She state sorry I can’t help that you signed the lease, she stated I MAY be able to refund you the security and cleaning deposit but that never came not one thin dime. It should have been a lot more than that I could see if she even offered us at least ½ of our money back. The fact that we only stayed one night because we could not get clean room in a new place until the next day. The whole thing was wrong and crazy and still is the bottom line is she took $750.00 from me and it didn't even matter to her. When we complained to her after finally getting her to call us back on about the walk up and no elevator and the ants she stated I told you in my email, and in the lease that it was a 3rd floor walkup. I told her I have the lease and ALL emails not mentioned on either one. I WOULD NEVER STAY AT THIS DUMP AGAIN. RENTERS BEWARE!!! OWNER IS NOT HONEST GIVE HONEST BUSINESS PEOPLE A BAD NAME!!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property?
Liked best: The view
Liked least: Ants, no elevator, hot, no tv
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 26, 2013
We deeply regret this situation and this misunderstanding. However, we strongly feel that this review is an unfair and dishonest representation of the events that occurred. The mention of a fourth floor walk-up/no elevator has always been present in our listing since we opened our account. We urge all of our guests to thoroughly read the description (making sure to click on "Read More") and to ask any questions they may have before signing the lease agreement which clearly outlines our cancellation policy. This will help us anticipate each individual's needs. Of course, we take full responsibility for problems that may occur with the property and deal with each situation individually to compensate our guests.
Regarding the ant problem described, a staff member was sent to the apartment immediately after your departure to inspect the unit and no ants were found. The apartment is cleaned before and after each visit and it is fumigated on a regular basis. That being said, insects are abundant in the tropics and may occasionally be seen. However, an infestation like the one described has never been reported.
It is not true that we were unresponsive and did not return your calls until later that afternoon. We do not have a record of an email being received that evening and we returned your call the next morning as you were leaving the apartment.
A check was mailed to the address provided on the signed lease agreement in September 2012 to reimburse the security deposit and the non-refundable cleaning fee. Unfortunately, we were never notified directly that the check had not been received. We were more than happy to resolve this matter as soon as we saw this review. You have now been credited for the security deposit, cleaning fee and an additional sum as an act of good faith.
There is nothing in our listing that could be described as "false advertisement" and at no point did we lie. As a testimony to our good business practices, this review is the only negative review we have ever received as our track record with all other customers served is stellar as evidenced by the rest of our reviews.
Once again, we are very sorry our apartment did not work out for you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Everett04
Winnipeg, Canada
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Awesome Place”
Reviewed May 2, 2013 for a stay in April 2013
1
person found this review helpful

First of all dealing with Olivia was really great. Any questions that we had about the condo or anything else she responded right away and was very helpfull. When we eventually arrived in San Juan her father was there to meet us and welcome us to the island. He made us feel right at home. The condo itself is very nice and has a beautiful view of the bay and of El Yunque. Everything that you need in Old San Juan is within easy walking distance. The area is very safe and well lit at night. We would highly recommend staying here if you get the chance.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location, cleanliness, view
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton OH
Reviewed April 21, 2013 for a stay in April 2013
2
people found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ElenaV7
New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Everything as expected and MORE”
Reviewed April 8, 2013 for a stay in March 2013
2
people found this review helpful

GOOD VALUE!!!

The apartment is fantastic with great views, very clean, and has everything in the kitchen to make your stay very enjoyable! Close proximity to everything: grocery store 5 min, the beach, El Morro. You can see the Governor's mansion from the bedroom windows. The hosts were SUPER, invited us to the party where we could mingle with locals. The security deposit was received one week since departure. Highly recommend and we will be back!!!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Reviewed March 22, 2013 for a stay in March 2013

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SC
Reviewed February 28, 2013 for a stay in February 2013

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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