Stayed at the Excelsior from March 24-March 27 and I must say the reviews on this site where exactly what I experienced. The hotel is in the middle of MAJOR construction just as everyone warns….I couldn’t even tell where was the entrance. The customer service was average. The room...well it was a room. The walls between the rooms are paper-thin. The guy next door's TV kept me up the first night, the second night it was the kids across the hall, and the third night it was the guy next door again except this time he kept flushing the toilet a dozen times. Considering the price of the hotel, it was not that bad. Forget about the pool. It is SO tiny.
There is a bus stop not even 1 block away that will take you to Condado beach or Old San Juan for just 25 cents. Once you get to Old San Juan there is a trolley which will take you all around Old San Juan for FREE. I recommended renting a car and venturing away from San Juan. I visited El Yunque, Luquillo Beach, Fajardo, and Seven Seas. Beware when driving around….the streets can be tricky and confusing. One wrong turn and it could take a while to figure your way back. I took another persons advice and I visited the facilities at the Caribe Hilton. We went unnoticed and relaxed on their hammocks and lounge chairs. There is also a Starbucks in their lobby!
Overall it was an okay experience and recommend staying at the Excelsior if all you need is a bed to rest at night.
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- Also Known As:
- Miramar Hotel San Juan
- Miramar San Juan