Hotel was clean and staff very friendly, roof terrace was great in the evening although not open in the day time, room was huge (delux king size) very clean, aircon was noisy but that's all you could hear. The Bistro just off the restaurant is pleasant, we had dinner there, very busy, great food, service a little slow ( I think this is a San Juan thing) the next morning we went for breakfast which was included in our rate (the hotel didn't know this and I had to prove it) and what a disaster, the service was appalling food that did arrive after approximately 1 hour looking like something the dog threw up, the staff looked at us as if we had s**t on them when we complained, the girl especially who looked like she had just got in from the disco. We found out afterwards the Bistro although attached to the hotel is not run by the hotel, the owner of the Bistro does not get in until the evening so nothing was done! This in my mind is unacceptable
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- Also Known As:
- Miramar Hotel San Juan
- Miramar San Juan