I just got back from spending an amazing 5 day weekend in PR. Jill, who is the morning receptionist at Hotel Miramar definitely made it easy for me and my friends to get comfortable. She made sure we had all the right tools to help us get around. We booked the El Yunke and Bio-Luminous tour which she highly recommended and it turned out to be the highlight of our trip. Along with the great location she is one of the reasons why I would recommend this hotel to anyone who is thinking about visiting PR.
In not so great news, the night staff isn't as nice. Jose Rodriguez, who is in charge of the night shift on Saturdays (I'm assuming) is completely unprofessional. My cousin who is a flight attendant for JET Blue had a 12 hour layover and decided to meet us back at the hotel. Jose decided to call up to my room and say that if my guest did not leave he was going to charge my account an extra $25. He said that since it was 12am he would give my cousin ten minutes to pack up and go! Needless to say we were appalled. People who have zero knowledge in costumer service shouldn't be involved in the hospitality industry.
Overall, our stay was pleasant and I recommend this hotel to anyone who is planning to visit the island.
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- Also Known As:
- Miramar Hotel San Juan
- Miramar San Juan