We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great value, except for...”
Review of Comfort Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Comfort Inn
Ranked #31 of 46 Hotels in San Juan
Trenton, Canada
Level Contributor
109 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Great value, except for...”
Reviewed February 12, 2014

We got a great deal for the room on our first stay. We went on a cruise and stayed before and after the cruise. I reserved 2 rooms, one of us and one for our friends. I guess in greed and to book more rooms, the moved us together in a suite. If they were family it wouldn't have been so bad, but with one very small bathroom it's not the best. We were told that we were the last ones in and that one of our room had water leak so they moved us to a suite together. At 23:00 we believed this was true, yet we seen more people checking in after we did. The person on the next day was very helpful and the room wasn't that bad. We reserved 2 rooms 3 months earlier, we expect to have what we asked for. Coming back from the cruise it took us an hour and a half to check in. Never seen a lady as confused as the person that was working. I did write Comfort inn and was going to let them have the chance to comment on our experience, but after 9 days, I didn't even get the decency of a response. I would stay their again, it was clean, area is close to everything. But don't expect much if you get the wrong person at check in,

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Germain G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

343 reviews from our community

Traveler rating
    64
    118
    89
    48
    24
See reviews for
86
109
13
13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Milwaukee, Wisconsin
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 2, 2014

Stayed one night prior to cruise and by chance during the festival week. Walking distance to beach, shops and restaurants. The price was very reasonable and the room was comfortable.

Bathroom had no counter space at all - but the shower and towels were decent. Updated TV and bed good. Tiny elevator.

Front desk staff friendly and helpful. Very easy to get taxi from the airport to hotel and then from hotel to port - about 25-27 dollars each way.

Breakfast area very small - tried a couple of times and no place to sit - as this was a very busy time for hotels - that could have been a factor.

Will book again if cruising out of San Juan.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank budgettraveler55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. George, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 16, 2014

Great Staff, Nice free Breakfast and you can't beat the location for the price. Azmina was a wonderful help. We had a large group over 60 and she made everything pleasant. It was the best location and close to everything. Within walking distance to shops, beach and great restaurants.

Room Tip: Older Hotel but well kept and great Location.
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mykawika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 1, 2014 via mobile

The last room in town available for New Year's Eve! Friendly helpful Desk lady, clean room with comfortable beds, good location to pretty neighborhood and great beach. Lots of little restos nearby.
Good hot complementary breakfast too. A bit rundown but we had fresh new towels and nice furniture.

Stayed January 2014, traveled as a couple
Helpful?
5 Thank highroads2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 28, 2013

The hotel itself is decent when you walk in, the rooms are a bit tired. Need new paint and some small issues from being a tropical locale. Close to the beach (about a block and a1/4), close to some decent places to eat, and close to a bus stop. People are very nice and helpful! Cleaning staff is great! You can get a fridge on request but no microwave. Standard continental breakfast.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Leminumu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 26, 2013

My husband and I stayed here. The room was clean. Great location and very close to the beach. Breakfast nothing spectacular but okay. I would suggest you park in the parking garage across the street ($10) which is cheaper than what the hotel charges ($16) it also floods bad in the mornings due to a river behind the hotel. We had a rental so we parked in the garage to avoid any damages to the car. I would stay again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kevins0302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitwell, TN
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 15, 2013

Staying at this Comfort Inn was OK; however, there was no refrigerator or microwave in the room. The room had the bare necessities and was far over priced for the accommodation. Parking is a joke - only 18 spots and very hard to park (or sometimes to find a spot to park in). $15.00 a night for parking (PLUS TAX) is a rip off. Front desk personnel are friendly and helpful. Front lobby is terribly small and noisy. Breakfast was quite adequate and breakfast area is roomy enough to be comfortable. Would I stay there again? No.

Room Tip: Go somewhere else!
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PrestigeFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Juan hotels
0.0 mi away
Holiday Inn Express San Juan Condado
0.0 mi away
El Canario by the Lagoon
El Canario by the Lagoon
#22 of 46 in San Juan
4.0 of 5 bubbles 334 reviews
0.3 mi away
Sandy Beach Hotel
Sandy Beach Hotel
#37 of 46 in San Juan
3.0 of 5 bubbles 315 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Le Consulat, Ascend Collection Hotel
0.5 mi away
Courtyard San Juan Miramar
Courtyard San Juan Miramar
#17 of 46 in San Juan
4.0 of 5 bubbles 976 reviews
0.2 mi away
Coral Princess Hotel
Coral Princess Hotel
#13 of 46 in San Juan
4.5 of 5 bubbles 919 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Property: Comfort Inn
Address: 6 Calle Clemenceau | Condado, San Juan 00907-1608, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 46 Hotels in San Juan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Choice Hotels, Hotwire, Hotels.com, Priceline, Cheap Tickets, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel San Juan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing