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“Good hotel for the price”

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Best Western Plus Condado Palm Inn & Suites
Ranked #16 of 47 Hotels in San Juan
Certificate of Excellence
Boston, Massachusetts
1 review
“Good hotel for the price”
Reviewed October 8, 2013

Stayed here with the girlfriend for a week. Hotel staff were very nice and accommodating. However, you can tell that the hotel is newly renovated. Fairly good location a block away from the beach. There is a parking lot behind the hotel. Daily buffet breakfast was ordinary: cereal, bacon, eggs, bagels.

Stayed May 2013, traveled as a couple
Helpful?
Thank James Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiguelRivasCondado, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review, October 14, 2013
Hello,

Thanks for taking the time and share your good experiences in our Hotel as you mention we are just minutes from the best beach at Condado area and just few minutes away from the best San Juan restaurants. We have parking facilities 24 hours for your convenience. For your next visit to San Juan if you contact us we will warranty the best rates available.

Miguel Rivas
mrivas@condadopalm.com
Cel.787-370-1080
Tel.787-721-9500 ext.2500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,582 reviews from our community

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Rating summary
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (289)
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St Pete Beach
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2013

All staff just excellent, front desk, housekeeping. Leticia in the bar the best Bartender in Puerto Rico. I had the pleasure of dealing with Kristina in sales she is the best. I recommend this hotel to anyone. 5 star staff!! Hotel on corner of Condado ave and Ashford very good location, restaurants

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 4, 2013 via mobile

We stayed here because of its location. We were not disappointed. The rooms were spacious and awesome. The staff was very accommodating. If I ever go back to San Juan, I will be staying here again. The location was just a block from the beach. The night life around was great. Many good eateries!!

Stayed October 2013, traveled with friends
Helpful?
1 Thank Neil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aguada, Puerto Rico
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 4, 2013 via mobile

Our stay at Best Western Plus in Condado in San Juan was outstanding! The staff (especially Jihan at the front desk and Miguel the manager) is great and very customer service oriented. The rooms are very nice, the breakfast buffet is very good and the wi-fi is excellent. The price is quite reasonable. Another really nice perk is that guests can use all the great facilities available at the 5 star sister hotel "La Concha" about 300 feet from this one. This one is right on the beach and full of great guest services.

Stayed October 2013, traveled with friends
Helpful?
1 Thank union90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surprise, Arizona
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 2, 2013

Thank you for all the help the staff gave to my husband and myself, especially Jihan and Miriam.
They went out of their way to help me with my husband who is on oxygen in faxing papers to airlines to storing our equipment. Thank you again with your smiley faces!

Room Tip: If you want a nice beach view ask for 610
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  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
2 Thank 60hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 2, 2013

We choose this hotel because of his great reviews, and guess what I'm not dissapointed at all. Great location in the heart of condado. Luis from housekeeping was amazing and so it was Damaris and Mirian in the front desk. We are coming back for our next vacation to Puerto Rico in January.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Roberta Thaiz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2013

Had that best vacations at this beatifull plase excelent service beatifull view great locations great people good breatfast nice pool family freindly my kids had a good time i will recoment this plase to any person looking for a great time love it

Room Tip: Come and enjoy the best time of you're life
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  • Stayed September 2013, traveled with family
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Helpful?
1 Thank Edmundo Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Condado Palm Inn & Suites

Property: Best Western Plus Condado Palm Inn & Suites
Address: 55 Ave Condado, San Juan 00907-1708, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#8 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Condado Palm Inn & Suites 3*
Number of rooms: 151
Official Description (provided by the hotel):
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino

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