from the moment you drive into the driveway, the attractive valet parkers are already greeting you to take your heavy luggage. Then you walk in to check in and the check-in-clerks are amazing!! I was he;ped the first time by Mayra. She is very patient and thourough when she explains everything to you. I received a free upgrade during my stay there because of their promotion. The lobby is beautiful! It has a beautiful fish tank which apparently has $1000 fish it it!! Wow and the amazing clownfish are adorable. There is a business center in the back with 3 computers where you can check your emails or facebook. :) Printing is alo allowed. The pool is appropriate for kids at 1 ft levels and the adult pool goes up to four feet. Not meant for long swims but just wading or mingling with yourloved ones. The beach is walking distance from the Hotel. The Best Western provides beach chairs and towels. In the mornings. they have continental breakfast including sausage or bacon, hash browns, scrambled eggs, and then your basics. Luis is one of the morning employees helping in the kitchen. I asked for Honey once and they did not have any yet in the kitchen, so he offered to out and buy it for me next door! Wow..talk about customer oriented and sweet. The night auditors are Herman and Antonio. Wow, they make sire everything is in order and checkins run smoothley. People are calling constantly for silly requests such as sheets, towels, extra beds, and these guys take care of it asap. Carlos was excellent in allowing me to rebook rooms at cheapers deals...He is a super kind man. I can tell he loves his job so it comes natural to him. Osmel, Chimes, and Raiza have all been extremely accomodatiing. Hats of to them!! Their security guards are also very protective and making sure theire is nothing fishy going on at all times. I loveit here...they treat me like family.
- Official Description (provided by the hotel):
- Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more less
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- Also Known As:
- Diamond Palace Hotel And Casino
- Diamond Palace Hotel Casino