I don't normally write reviews, but I felt that I must. This is an older hotel that was just reopened after a renovation. My suite was large and comfortable, with two TV's and a decent selection of channels. Breakfast was about what you'd expect from a mid-range hotel, but the surrounding neighborhood has many 24hour options for food.
I was among the first guests at the hotel after it's re-opening, and the property had a few problems, but they were all taken care of immediately. That brings me to my comment: The staff, from housekeeping up to the GM, is EXCELLENT! They were cheerful, involved, and accomodating. One of the desk managers truly went above and beyond to help with a personal errand when I was not able to do so due to my schedule. I wish that all the hotels that I stay at had personnel as well trained and empowered to help.
- Official Description (provided by the hotel):
- Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more less
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- Also Known As:
- Diamond Palace Hotel And Casino
- Diamond Palace Hotel Casino