Where do I begin... I've never been so happy with the service and staff at a hotel then I was here. From the very beginning it was an AMAZING experience! My Husband and I were greeted by Supervisor Sandra Cruz! (Oh Sandy you are the best of the best)! Sandra was such a delight and very welcoming, she talked to us often and made our stay pleasurable. One day we were in need of at least 4 stamps and Sandra had no problem with giving us a few of her own personal stamps. Sandra even went the extra mile to mail out our postcards when she went home later that evening... (Yes all of my post cards arrived to NJ) We were in Puerto Rico to attend my Brothers wedding at the LaConcha which Sandra told me she had worked there as well at one point. We saved a lot of $ by staying here over the LaConcha and we rented a vehicle and still came out saving. The free breakfast at the Hotel is a nice touch as well as the free dinner two nights a week. They also offer a free glass of beer/wine each night on the ........ The room was #802 and just what we needed a beautiful studio apartment. They offer a $5 per day credit that you can receive on the items you use in the mini fridge if you pass on room cleaning. The items in the mini fridge were a great price so I took advantage of that offer. We even got to meet the General Manager Lola she came to check in on us while we were having breakfast one morning. The roof top pool that they're building was still being worked on while I was there and I was actually on the floor that the workers came through to do the work; I never heard any noise so that wasn't a probably for us. Also while here I had the privilege of using the Presidential Suite for a night its where my Brother had his 3 Man Bachelor Party... BEAUTIFUL Room! As I stated I had a vehicle during my stay at this property so it allowed me to check out a lot of places that I wanted to visit. Everything seems to be pretty close to drive to but not close enough to walk to. Parking was never an issue at the hotel or at different places that I visited. Please if you plan to drive and would like to visit the Bacardi Factory, drive yourself its FREE don't pay that silly excursion price. Lastly this is a place for singles, couple, and or families it's off the beaten path but its nothing to get a cab and if you rented a vehicle even better it was a pleasure to drive around Puerto Rico. I can't wait to return with my children and then I will definitely take advantage of the perk of having a kitchen!
- Official Description (provided by the hotel):
- From the moment you call for reservation to your arrival, we make sure that your stay with us is more like visiting family members as we deliver personalized service at all the time and take close attention to details. Whether you are here on business or pleasure, our suites are carefully decorated with your well-being in mind providing all comforts of home at your dreamed destination. We assist you stay on track while traveling with our fitness room, business center with computer access and a printer. You can just relax and enjoy your favorite drink at our rooftop pool bar while overlooking the breathtaking view of the city and Bay. Start up your day at our SP Floor with our complimentary breakfast buffet as well as made to order full American Breakfast freshly prepared by our chef who is ready to greet you with a smile every morning as well as our team members who are delighted to take your order. From fresh pastries, fruits and juices to very well deserved hot breakfast. ... more less
- Reservation Options:
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- Also Known As:
- Ciqala Hotel San Juan