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“Very Nice Menu, service... Needs improvement.”

Pirilo Pizza Rustica
Ranked #16 of 1,033 Restaurants in San Juan
Certificate of Excellence
Price range: $3 - $26
Cuisines: Pizza
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Description: The restaurant:Pirilo is a rustic pizzeria in which we prepare, with dedication, delicious classic Italian and international dishes; always using the freshest local products. The space is designed and decorated by combining the typical Italian trattoria with the emblematic colonial architecture of Old San Juan, creating a picturesque and warm environment. The Pirilo bar has a wide selection of drinks, exclusive to the restaurant and a variety of more than 50 handcrafted beers.Hours: Pirilo is open every day and offers lunch and dinner during the following times: Sunday 12:00 pm- 12 amMonday 12:00 pm- 12 amTuesday 12:00 pm- 12 amWednesday 12:00 pm- 12 amThursday 12:00pm- 2:00amFriday 12:00pm- 2:00amSaturday 12:00pm- 2:00amReservations:Pirilo welcomes guests on a walk-in, first-come-first-served basis.
San Juan, PR
Level 3 Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Very Nice Menu, service... Needs improvement.”
Reviewed April 1, 2012

The food is very good and the variety of beers is excellent. The ambiance, cozy and welcoming, but is the service that is inconsistent. We waited 45 minutes for a pesto and fresh tomato pizza. She forgot about our drinks and did not follow up thought the evening, we need to approach her for things that we were needing. Ps: gratuity is included on your bill, I just hope that this is not the reason for the lack of service and rhe laid back attitude. Stil, great menu!.

    • Value
    • Atmosphere
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Helpful?
Thank Lelacm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pirilo, Owner at Pirilo Pizza Rustica, responded to this review, July 20, 2012
Hola Lelacm:
We appreciate your comment. It is the policy of the restaurant not to include tips in the bill, so we will be alert to avoid this mistake in the future.
Thanks to the great reception given to our restaurant since it opened, most of the time we have a full house. If you seek times of less movement, where the waiting time will be less, I recommend you visit between 4 and 7 pm.
We're working to expand our restaurant so you’ll have a better experiece on your next visit!
See you soon,
Pirilo Generosso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,422 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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English first
Level 3 Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Best Pizza Ever”
Reviewed March 27, 2012

The Pizza here was awesome! They have all kinds of choice and a great beer selection!

Visited March 2012
Helpful?
Thank blw1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levant maine
1 review
“A must stop,for great pizza.”
Reviewed March 18, 2012

If in Old Sanjuan,you realy must stop and eat here. Best Pizza ever.I think fresh herbs are part of their secret. The service was great and they were very kind as are most people on the Island. Eight of use ate and drank our fill for less than sixteen bucks/person.well worth it.

  • Visited March 2012
    • Value
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Helpful?
Thank 207casper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Level 5 Contributor
52 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Great beer selection, great pizza”
Reviewed March 11, 2012

Love this spot in Old San Juan, fun to go with friend. Great to try new beers, drinks are too creative and the only thing I haven't like from the menu.

  • Visited February 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ChefDQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
2 reviews
“Excellent, fun experience...!"”
Reviewed March 8, 2012

Went on a recommendation from a close friend with my son, a little crowded but we were seated very quickly. Service was excellent, and the pizza was fantastic! I would return again.

  • Visited March 2012
    • Value
    • Atmosphere
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    • Food
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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