The hotel has very unsatisfactory condition. There were cracks and holes in the walls which bugs were going in and out of. The air condition unit was not properly corked & sealed which also had bugs going in and out. The shower floor was full of mildew, the shower walls had cracks and holes and the hotel also informed me that I was required to leave the room key at the front desk when leaving the hotel and I had to return by 12:00 midnight as there was no access into the hotel after midnight. I did not stay so they charged me the 1st night stay plus 25% of the remaining nights for leaving. Thank GOD for AMERICAN EXPRESS. I took pictures and videos of the room to show AMEX and they refunded ALL of my money. See attached pictures & video.
- Official Description (provided by the hotel):
- Budget hotel and hostel in San Juan's Arts and Culture District. Bus stop across from hotel for Old San Juan, Convention Center, or Condado. Walk to Urban Train for Plaza las Americas bus. Hotel has private rooms with full (double) bed, air conditioning, cable TV, private bathrooms. Hostel has dorms with bunk beds, shared bathroom, lockers and large terrace hang-out area. Shared refrigerator and micro-wave in lobby. Free coffee and tea every morning. FREE WiFi in all rooms, dorms and public areas. BBQ available for group activities with advance request. ... more less
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