First of all the terms 'villas' is inappropriate to describe the rooms. The rooms are nice and spacious, but they are not 'villas', just regular hotel rooms. The hotel is located very close to the old city of San Juan and over looks the ocean. The rooms have the Hilton touch of class, but the sheer opulence of luxury that is associated with Hilton is amiss. The pool is absolutely wonderful. The staff is friendly, helpful and very courteous. At the reception we were greeted by Mr. Jesus who ensured that our check in and check out were smooth. He was also forthcoming with a lot of information and tips. The service was great!
Although I hate to point out negatives, there were some that were hard to overlook. There was no bottled water in the room. When we asked room service for a disposable spoon, they said they would charge us exorbitantly! We were asked to go fetch one from the bar as there we would get the spoon for free.
- Official Description (provided by the hotel):
- Peaceful and set aside, the Condado Lagoon Villas are close to all the Caribe Hilton resort amenities and can enjoy the flexibility of our villa accommodations, each divisible into three separate units or combined into spacious suites, perfect for families or groups. Guests at the Condado Lagoon Villas can also enjoy the convenience of a separate check-in exclusively for Villas guests. ... more less
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- Also Known As:
- Condado Lagoon Villas At Caribe Hilton Hotel San Juan