I recently returned from a wonderful stay at the Lagoon Caribe Hilton as this is a very nice property. I'll also state that I have stayed there (Lagoon) in the past but was not overly impressed as the rooms / views did not meet my expectation. Per my stay a year ago, I relocated to the main facility as i was not a happy camper. This trip was totally different. I called ahead and expressed that I desired a room per my reservation (King w/terrace/Oceanview). The gentleman who helped me (Omar) was super. He assured me that my room would meet my criterion and he did not disappoint! My room (7405) overlooked a small cannon outpost with the ocean in the backdrop. The room also had a small kitchenette (full fridge, dishwasher, stove, and table) along with my king bed and terrace! The room is in an extremely private location but within a 3 min walk to the main facility.
In addition, this room is directly adjacent to the garden area with access to a small private pool and jacuzzi. It's great for couples desiring romance but is great for singles as well as it's really close to the main facility but offers a ton of privacy as there are no angular rooms that can see you. There is also a fine restaurant (Lemongrass) in the garden area which was a 2 min walk from the room.
In speaking with the staff, anything from 1-10 (i.e. 7401-7410) are the choice selections in the lagoon area. Each room is different so call ahead and tell them your desires and (per my experience) then will exceed them. I will add that those at the main reception desk (Mildred is a gem) always provides great assistance.
I will add my room was very nice. It had a few minor imperfections but given the view, privacy, and location to the main facility, I was fine. The maid service was simply outstanding as they work very hard to keep the patrons happy.
The only drawback to the hotel area is that there is no grocery store but a quick cab ride to the sister property (Doubletree) will fix this as they have a grocery store directly across the street which offers everything you will need to include alcohol. By the way, the taxi's will wait for you while you shop with no extra fees.
Also, during my stay, I did not see a lot of families but tons of folks down for conferences and long weekenders. The hotel main bar area offers light entertainment but there are tons of other places to hang out and explore in San Juan. For those looking for a party, the El San Juan Hotel is the place to be…lots of fun! Cigar Aficionados should definitely hit the Cigar House in Old San Juan as it is newly renovated and is definitely maturing as a nice place to enjoy a smoke and drink. Call ahead as they always have cigar events during the year.
Upon leaving, I truly wished that I had three more days..but then again, given the outstanding service that I received just gives me an excuse to come back in a month or so!
Again, many thanks to Omar and the rest of the Hilton Staff as they truly exceeded my expectations!
- Official Description (provided by the hotel):
- Peaceful and set aside, the Condado Lagoon Villas are close to all the Caribe Hilton resort amenities and can enjoy the flexibility of our villa accommodations, each divisible into three separate units or combined into spacious suites, perfect for families or groups. Guests at the Condado Lagoon Villas can also enjoy the convenience of a separate check-in exclusively for Villas guests. ... more less
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- Also Known As:
- Condado Lagoon Villas At Caribe Hilton Hotel San Juan