Stayed at the Caribe Hilton Condado Lagoon Villas and it was horrible. Upon arrival I was checked on by a Lemuel who was very rude and had an attitude problem. Once I got in the room I was even more upset. There was hardly any room to move at all and the balcony was tiny. The next day I requested a room move and Omar moved me to the garden wing which was much better and Omar was very friendly and helpful. Dolores was also very sweet. The bar was great, the pool and beach as well. Lemuel really ruin my experience with his attitude. Later I found out he was the " manager ". Really? Wow.he needs training. If you want to stay at the
Hilton choose the hotel side not the villas.
- Official Description (provided by the hotel):
- Peaceful and set aside, the Condado Lagoon Villas are close to all the Caribe Hilton resort amenities and can enjoy the flexibility of our villa accommodations, each divisible into three separate units or combined into spacious suites, perfect for families or groups. Guests at the Condado Lagoon Villas can also enjoy the convenience of a separate check-in exclusively for Villas guests. ... more less
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- Also Known As:
- Condado Lagoon Villas At Caribe Hilton Hotel San Juan