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“Very clean, good value”
4 of 5 bubbles Review of Casa Condado Hotel

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Casa Condado Hotel
Ranked #32 of 46 Hotels in San Juan
Boise
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Very clean, good value”
4 of 5 bubbles Reviewed May 10, 2014

On our first visit to Puerto Rico we were quite surprised to find more limited hotel choices than we had expected. There are very expensive, high end hotels and then roach motels that still cost more than we are used to in the States - with not much in between for the budget-minded traveler. We were fortunate, however, to find the Casa Condado Hotel for our first night in Puerto Rico. Our room was on the second floor (there is no elevator). It was not fancy by any stretch, but it was immaculately clean, air conditioned, and surprisingly quiet for a downtown location. The continental breakfast was basic (coffee, juice, a few pastries and some over-ripe fruit) but it was enough to get us started in the morning. The hotel is located about halfway between the airport and Old San Juan and is a short two-block walk to the beach. Relative to other hotels we considered, it was a good value for us.

Room Tip: There is no elevator so if you have mobility issues or a lot of luggage, ask for a room on the lower...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MLW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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285 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
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English first
Hartford, CT
Level Contributor
173 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed May 7, 2014

We greatly enjoyed our one week’s stay at the Casa Condado Hotel in San Juan. It is indeed a minimalist facility – Our room included one queen bed, a bench seat, television, safe deposit box. There is no sofa, closet, dresser or luggage rack. There is a closet rod with hangars, but no closet.

Parking is limited (approximately 6-7 spaces). It is shared with an adjoining restaurant that offers valet parking. We were able to secure a parking space for the week which we paid for.

Housekeeping was very good. The young man who cleaned our room most days did a superb job had a very positive attitude. We made sure to ask for service daily at the front desk.

Our only complaint is that the shower curtain was too short for the tub-length shower stall in the bathroom resulting in large puddles on the bathroom floor. They should provide much longer shower curtains or lower the shower rod. Location was excellent, two blocks from the beach and plenty of restaurants.

Overall, we felt safe and comfortable. The negihborhood was generally quiet, though there are occasional traffic jams. Continental breakfast most days was plentiful and fresh. We would stay here again. Good value for the price.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank Pleasuretraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
206 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 bubbles Reviewed April 29, 2014

Arrived Friday 2:30pm. Asked to check in before the scheduled 3:00pm check in - not gonna happen. They held luggage, but not in any kind of a locked area.

Asked for change for $1 to ride the bus - not gonna happen.

Room was very small. TV remote didn't work, AC unit was literally right next to the bed, bath was tight too. Sand was on the floor upon my arrival. Housekeeping left a tip envelope though...

They give you a key and TV remote and tell you if you break or lose them - you're charged. No elevator either.

The bad was so-so comfortable. Free continental breakfast and a couple blocks to the beach.

Wireless - free in the lobby. No access in my room.

Asked for late check out - not gonna happen.

Summary, One night was OK but beyond that - no way. We talked to others in town and they described nicer rooms at much better prices. The staff was ZERO help, so for that, I don't recommend.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GLMS-NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blacksburg, Virginia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed April 29, 2014 via mobile

This is very much a get what you pay for hotel but in a good way. The room was bare bones but clean and who goes to San Juan to sit in a hotel room!?!? Really the biggest complaint my husband & I had was that the hotel only provided two very flat pillows for a queen size bed. We both prefer two a piece. We made it through just fine. The complementary breakfast was simple but got the job done. The front desk staff were nice and helpful when we needed to get a cab but don't expect them to go out of their way for you. Hotel is in a great location within walking distance to the beach, casinos, restaurants/bars and there is a Walgreen's less than 2 blocks away. Didn't feel unsafe walking at night. Cab ride into Old San Juan was about $16 and to airport about $20 so not a great location if you plan on spending a lot of time in Old San Juan. We spent close to $100 in cab rides in less than 48 hours. Next time we will either spend a little extra to stay closer because there isn't enough money in the world that to make me want to drive in San Juan.

Stayed April 2014, traveled as a couple
Helpful?
2 Thank Rachel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 15, 2014

We spent 6 nights here and had a positive experience at this little hotel. The location is great - less than 5 minute walk to the beach, one block away from Walgreens. Everything within walking distance and in a safe neighborhood with plenty of restaurants and tourists walking around. Taxis frequently drive down this street so all you have to do is walk outside and wait a couple minutes to catch one. There is a sushi restaurant attached to the hotel. The room was minimalistic with a bed, plenty of floating shelves, A/C, large ottoman with storage inside, bathroom, safe (free), and rack with some hangers. The room was CLEAN and there were no bugs to be seen. We got 2 large towels and 4 small. The view from the room was of the back of other buildings, but we don't travel to sit in the hotel and look out the window.

NOTE TO TRAVELERS: They don't routinely have housekeeping go in and clean the rooms everyday. When you leave the room for the day, the front desk will ask you if you need housekeeping and if you say yes, they will go in and clean the room, change the sheets, etc. We basically just asked for clean towels everyday and new sheets & housekeeping periodically. I think this is a fair housekeeping situation for the price we paid. If you want a cleaned room everyday, then just ask. The rest of the hotel is always cleaned everyday. Breakfast was from 7-9AM (Other people's reviews list the items) and it was nice to eat everyday on the terrace which has shaded areas as well as sunny. There is also an ice machine on the terrace. If you have rented a car, parking at the hotel is $15/night - we rented a car for 3 days and found free street parking in the area after driving around a bit.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AshE3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nantucket, Massachusetts
1 review
4 of 5 bubbles Reviewed April 4, 2014

Really lovely little hotel. Totally clean and safe, with just a 5 minute walk to the Beach and public transit to Old San Juan. Definitely would recommend to anyone who needs an easy place to drop your things and spend most of your time on the beach (which is what you should do!)...

Room Tip: It's barebones, but any room would be great I think.
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NFFnantucket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 3, 2014

Nice little overnighter with buffet breakfast included. CLEAN, RENOVATED, nice staff, OVERALL GREAT LITTLE PLACE right in the HEART OF CONDADO! Keep up the good work.

I always return just for fun and to do something different!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lryssa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Condado Hotel

Property: Casa Condado Hotel
Address: 60 Condado Avenue | Condado, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #32 of 46 Hotels in San Juan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa Condado Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
Casa Condado Hotel is a recently renovated hostelry in the heart of Condado, with an ambiance of stunning comfort and personal service in mind. Our 24 air conditioned rooms - elegantly decorated with a minimalist style - prove to be the perfect environment for an exciting vacation or a quiet stay on a business trip. ... more   less 
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