Let's talk expectations. This is not a fancy hotel by any stretch of the word but it serves two purposes: Its in Old San Juan and its cheap. The Sheraton is much nicer but, if you're like us, you may find it much more expensive the night before a cruise. From the reviews and pictures we knew the rooms would be tiny with few to no windows. And that is exactly what we got. On the positive side it made our cruise cabin seem bigger.
The rooms are decently clean but not the 'very clean' that I have seen other people claim. There was some dirt on the ill fitting ceiling tiles and the bathroom could certainly use a good grout scrubbing. I've seen worse but I've certainly seen better
The breakfast is sparse but cheap so again its about expectations. Don't expect a lot of food options if you aren't paying a lot. We found it to be sufficient for the price.
The condition of the room was a bit shoddy. Other than the ill fitting ceiling I noticed the outlet covers were quite loose and it was easy to move the entire electrical box around by wiggling a plugged in cord. It seems the original AC, which was still wall mounted, no longer functioned so a wall unit was installed. A bit loud but it did a great job keeping the room cool. The main areas did seem better maintained.
The location was fantastic and we found everything in Old San Juan to be in easy walking distance. This was a great benefit to us. Its also all down hill to the cruise port which is nice when rolling your luggage along
We also found the staff to be very polite and helpful.
The location and price compared to the near by alternatives made this an acceptable choice and I would stay here again. However, if some of their competitors were available at similar price points I would likely stay there instead.
- Official Description (provided by the hotel):
- Affordable, nice hotel centrally located within walking distance of Old San Juan's many tourist attractions and the cruise harbor. Visit El Morro, San Cristobal, Museums, Art Galleries or shop at Calle Cristo and Calle Fortaleza where you will find many designer outlet centers and fine jewelry stores. Breakfast is offered in the hotel's penthouse terrace with a view of San Juan roof tops. ... more less
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- Also Known As:
- Milano Hotel San Juan
- Hotel Milano San Juan Puerto Rico
- Milano San Juan