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Holiday Inn Express San Juan Condado
Ranked #21 of 47 Hotels in San Juan
Reviewed March 23, 2014

I had seen some recent negative reviews of this hotel, but the location and price and connection to Holiday Inn Express led me to book here. The location of the hotel is pretty decent, in close proximity to a small beach and to a number of restaurants. The hotel is in the process of becoming a Holiday Inn Express and our room had been renovated. The main lobby was in the midst of being renovated and the breakfast bar opened for the first time on the morning of our departure on March 15th. The small swimming pool was open (previous reviews had said it was closed due to the remodeling)
Without the renovations, I would hesitate to recommend the property, but I think it will continue to take shape and be worth considering.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank JimR8523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this reviewResponded April 7, 2014

Dear JimR8523,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the renovations prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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412 - 418 of 517 reviews

Reviewed 3 weeks ago
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  • Stayed: August 2017, traveled on business
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Thank Jorge C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2017
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  • Stayed: April 2017, traveled as a couple
    • Location
    • Service
Thank AAguiarR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2017 via mobile
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Stayed: September 2016, traveled with friends
Thank Florence F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2017 via mobile
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Stayed: July 2017, traveled with family
Thank ile717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2017
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  • Stayed: June 2017, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank Christie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this reviewResponded July 26, 2017

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Reviewed July 7, 2017 via mobile
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Stayed: July 2017, traveled with family
1  Thank Cyndyhm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this reviewResponded 2 weeks ago
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Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Calle Mariano Ramirez Bages | Bages Condado, San Juan 00907-1687, Puerto Rico (Formerly San Juan Plaza Hotel)
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 47 Hotels in San Juan
Price Range: $106 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
Number of rooms: 115
Official Description (provided by the hotel):
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 
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Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico

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