We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Atlantic Beach Hotel
Ranked #46 of 47 Hotels in San Juan
Reviewed February 12, 2014

This hotel is in the heart of Condado. Upon arrival we found out room was not the ocean view we had requested and paid for and the next day the manager moved us. While this is not a five star hotel by a long stretch it does suffice for a budget conscious travel who does not mind a place that needs some maintenance and a bit more care.

The only reason to have a drink or eat at the hotel is for the view. The mojitos barely had any rum and the food was subpar. Particularly surprising is that you can order drinks from the bar in front of the hotel, but you cannot place the bill on your room charge. This definitely discouraged ordering from the hotel bar.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sdsailboi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan R, Guest Relations Manager at Atlantic Beach Hotel, responded to this reviewResponded February 15, 2014

Dear sdsailbo1:

We very much appreciate your choosing the Atlantic Beach Hotel for your recent visit to our beautiful island of Puerto Rico. We are very sorry we did not live up to everyone of your expectations as our guests complete satisfaction is always our ultimate goal. I have shared your Tripadvisor review with our maintance supervisor who request that I send you his sincerest apologies for any maintance issues you may have encountered during your stay.

We do hope we will have the opportunity to serve you again in the future.

Sincerely;
Juan Rivera
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (709)
Traveler rating
Traveler type
Time of year
Language

269 - 275 of 709 reviews

Reviewed February 9, 2014

The most amazing time was had by me and my best friend Melvin. We enjoyed this place our entire trip....from the hotel rooms we had to the many many liquid lunches and happy hours. The food was amazing as well. Everything we had was good except the calamari was hard to chew. However, I had to write a review because these folks treated us like gold. We only stayed one night due to an explosion of some sort at our condo we rented and we were forced to find accommodations for the first night. The staf was well aware that we were short term hotel guests but they treated us like we have stayed for months on end.

The Beach Bar and Gregory and Ron and their team of guys along with the kitchen staff all made us feel welcome and appreciated. I must say we ate and drank on budgets and we weren't dropping thousands of dollars but you would have thought we were high rollers. I felt obligated to write a review because I saw a few damnin remarks and I just want to set the record straight. If you are used to experiencing $300 a night stays and $200 a night dinners for two.....you have selected the wrong location. These folks are here for the average Joe and makes them feel like they are royalty. Again - Thank you Boys and Girls we will be back and YES we will stay in the rather small but cozy rooms. We weren't there to party and dance in the room but to mingle on the bar deck and at the wonderful beach enviroment the Condado area has to offer. Oh and YES if you're Gay, Straight, Bi-Sexual or Confused....It don't matter they don't judge. I disagree with a review I read from someone in Gainesville Florida who said there was no eye candy there....WRONG....It was all eye candy for any sexual orientation you may have. - The End!

Room Tip: Demand a Beach View you will be very happy that you did
See more room tips
  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Allen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan R, Guest Relations Manager at Atlantic Beach Hotel, responded to this reviewResponded February 16, 2014

Dear Allan M:

All of us here at The Atlantic Beach Hotel could not be happier to hear about your past stay with us. You are truly the type of guest who makes us feel we have succeeded in our daily goal to help make each and every guest visit to our beautiful island of Puerto Rico a very special one. It is also just part of our nature to try and make everyone feel like royalty.

I did pass on your Tripadvisor review onto the SeaView Restaurant and Lounge Bar staff who were so thrilled that your were kind enough to mention them and the feeling of guest appreciation they displayed. As you have stated, The Atlantic has become a favorite place for the travel saavy and open minded traveler who enjoy its unpretentious atmosphere and lively appeal to a wide variety of lifestyles.

Again, we sincerely appreciate your taking the time to give us your feedback and do hope you will allow us the honor to serve you again in the very near future.

Muchos Gracias:
Juan Rivera
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2014

Just back from Puerto Rico,where I spent a fantastic week at the Atlantic Beach hotel.(not my 1st time),maybe my 10th.There's no other place with a location like this.The staff is the nicest I have ever met.As usual I had a great room with ocean vue extremely clean,plenty of hot water.Free chair & towel on the beach.Had Breakfast,lunch & diner on the premises.the food is amazing.(Terry,one of the manager)will always advise me & sure enough everything was Absolutely Delicious.
I met people who came few other times & are happy to come back.we all agreed it's the best value for your money.

Stayed: January 2014, traveled solo
Thank maryse718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan R, Guest Relations Manager at Atlantic Beach Hotel, responded to this reviewResponded February 9, 2014

Dear Maryse718:

Thank you for posting such a gracious review about your 10th annual return visit to The Atlantic Beach Hotel. My colleagues and I are thrilled to know you had such an impressive return visit and we did not fail you as we know this winter getaway means so much to you and your family. We are further pleased that your one week stay with us allowed you the appropiate time to truly explore and experience our facilities, amenities and amazing staff to the fullest. I also appreciate your allowing me too share with you our newest plans and the scheduled upgrades to the Hotel which we know will only enhance your future visits.

As a long time visitor to Puerto Rico and The Atlantic Beach Hotel, we are always honored to see you arrive at our Hotel, and so disappointed to see you depart. Thank you again for sharing with us the details of your recent visit.

Saludos
Juan Rivera
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2014

We stayed here on our entry into PR and the day before we lift. The first day they had no rooms although we had a reservation and so they put us in a 2 bedroom apt - a nice upgrade! It was nice there. The return we stayed on the 4th floor rear. The room was a bit marked up but the bed was fine. Overall the service is great, the rest looks awesome right on the beach, and the beach itself is very good in this area of Condado. The water was great although a bit rough being the atlantic ocean side of PR. But very clean and beautiful. There's some good rest also on the strip there and also a burger king, dunkin donuts, and a Subway shop if you need to be frugal. Overall it's a great place for the price in this area.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jimmyrmJerseycity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuanRivera, Guest Relations Manager at Atlantic Beach Hotel, responded to this reviewResponded February 8, 2014

Dear JIMMYRMJERSEYCITY:

The entire staff of The Atlantic Beach Hotel would like to express our sincere appreciation for allowing us to serve you and your wife on your most recent visit to Puerto Rico. We are most pleased that you both enjoyed our Condado Beach front location which we are fortunate to be one of only three hotels who share this beautiful beach. Also, based on your many Tripadvisor reviews from the past, it is obvious you and your wife are very experienced travelers both within Puerto Rico and beyond. This type of experience inspires us to make sure we perform our duties above and beyond your expectations at all times.

Because we knew you would be pleased, we were able to offer you a complimentary upgrade to one of our two bedroom apartments upon your apprival. We knew this small small token of our gratitude would only increase the overall experience and value of your visit to The Atlantic Beach Hotel and Puerto Rico.

Again, Thank you for your Tripadvisor review of our Hotel, and we very much look forward to your future return to The Atlantic Beach Hotel

Gracias
Juan Rivera

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2014 via mobile

1st impression wonderful. Left home and 0 degrees and entered the lobby to overlook the beach. Just the diversion we were looking for.
Room small as mentioned in other reviews but we weren't there to spend time in room. Clean with comfy bed but no coffee pot, microwave, fridge, etc. staff very nice and helpful.
Restaurant/bar right on beach with great view. Happy hour 5-9 so good for a few drinks. Food not too exotic but good.
Not the big chains but that can be a good thing. Has some character to make it interesting. And yeah, the elevator can be an adventure.
All in all a good value and would do it again.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank potrazebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan R, Guest Relations Manager at Atlantic Beach Hotel, responded to this reviewResponded February 8, 2014

Dear Potrazebe

On behalf of myself and the entire staff here at The Atlantic Beach Hotel, we would like to Thank you for taking your very valuable time to evaluate your recent visit to our Hotel and that you considered it as a "Great getaway", especially from the "0 degrees" weather back home. We do work very hard to create the very best first impression for all of our guest and were pleased to hear your "1st impression was wonderful".

I did pass on your review to our housekeeping supervisor and her staff who were happy that you also acknowledged their hard work, dedicaton and commitment to maintaining a clean and well kept guest room enviroment, which is a major factor in why you "would do it again.

Thank you and we do look forward to both of your return to The Atlantic Beach Hotel in the very near future.

Saludo!
Juan Rivera
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2014

I was in this great hotel with my sister, and we had such a good time! The beach that I love is just there, so very easy to go, and the service in every directions, wether you need a drink at the beach, or anything in your room. The food is delicious, the room was ready and very clean and the people working there always happy to help you. And open 24hours a day!!!
Very very serious owners, I will go back any time. And the price is right too.......

Room Tip: Ask with a view on the beach.
See more room tips
  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan R, Guest Relations Manager at Atlantic Beach Hotel, responded to this reviewResponded February 8, 2014

Dear ailiner

Many Thanks from all of us here at The Atlantic Beach Hotel for taking the precious time to review your and your sisters recent stay with us here in San Juan, Puerto Rico. Our goal at The Atlantic is to always strive to make our guest stays as pleasent and enjoyable as possible. We are further pleased that you and your sister took advantage of our complimentry beach chair and umbrella service and enjoyed the waiter service provided by our beach staff

I did share your review of our Seaview Restaurant and Bar with Chez Thierry and his staff and they were delighted you enjoyed the items you choose from their menu. He has reconfirmed his ongoing commitment to serving only the best quality food and views available on the Condado Beach.

Again, please accept my sincerest Thanks for your and your sisters review of The Atlantic Beach Hotel and we look forward to serving you both again on your next visit to Puerto Rico.

Saludos!
Juan Rivera
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2014

For 100$ a night what do you expect. After arriving at the hotel at 10.30 am we were told no early check in. After finally getting room after signing many forms the room was a total run down dive. The pictures on the web site are very deceiving filthy stained walls dirty floors windows are so dirty that almost could not see out. Would never stay here again. Ever!!

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cswchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan R, Guest Relations Manager at Atlantic Beach Hotel, responded to this reviewResponded February 9, 2014

Deaf cswchef

Please accept our sincere apologizes for not being able to make your recent one night in our Hotel more enjoyable. We understand the frustrations you encountered prior to your arrival at our hotel by not being able to return home as schduled due to flight delays created by the recent winter snow storms that blanketed the east coast. Our staff did try their utmost to provide you with the proper assistance in order to try and make the best of your unfortunate situation.

I would like to respectfully address the issue that may have created some bitter feelings. As with most hotels, check out time is noon and check in time is after 3:00pm. This three hour time frame allows housekeeping staff the necessary time required to start the ongoing preperation of rooms for arriving guest. We know, as you have noted that you were extremely upset because we regretfully did not have any vacant rooms available for a courtesy early checkin upon your arrival at 10:30am, due to the hotel being at full occupancy the evening before.

I did forward the concerns you had at checkout regarding your dissatifaction with the guest room you were assigned. Upon further inspection our maintance department did touch up and paint the areas at the entrance to the room which you pointed out had scratch marks , and the mist of sea salt has been removed from the windows. We would again request your forgiveness for this oversight.

We are truely sorry for any misgivings that you may have in respect to our Hotel, and would very much appreciate your giving us another opportunity in the future to provide you with a more enjoyable stay.

Regards;
Juan Rivera
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Juan hotels
0.3 mi away
Olive Boutique Hotel
Olive Boutique Hotel
#4 of 47 in San Juan
850 reviews
3.9 mi away
Dreams Hotel Puerto Rico
Dreams Hotel Puerto Rico
#30 of 47 in San Juan
265 reviews
2.9 mi away
La Terraza de San Juan
La Terraza de San Juan
#9 of 47 in San Juan
776 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
CasaBlanca Hotel
CasaBlanca Hotel
#5 of 47 in San Juan
976 reviews
0.6 mi away
Hotel Iberia
Hotel Iberia
#40 of 47 in San Juan
129 reviews
0.1 mi away
Sandy Beach Hotel
Sandy Beach Hotel
#41 of 47 in San Juan
323 reviews
Show Prices
Show Prices
Show Prices

Been to Atlantic Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Atlantic Beach Hotel

Address: 1 Vendig St. | Condado, San Juan 00907, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#14 On the Beach Hotel in San Juan
Price Range: $181 - $728 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atlantic Beach Hotel 3*
Number of rooms: 37
Official Description (provided by the hotel):
Experience one of San Juan's most popular beach front locations at the Atlantic Beach Hotel on Condado Beach. The Atlantic has become a favorite place for the travel savvy and open minded traveler who enjoys its unpretentious atmosphere and its lively appeal to a wide variety of lifestyles. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Hotels.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Atlantic Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Atlantic Beach San Juan
Hotel Atlantic Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing