We stayed one night after an 8-day drive trip on Vieques. We were informed there is some construction, but our room was only so so. Looked like they just moved the beds in but forgot decorations, etc. The carpet was probably on the list to be replaced. The bathroom and linens were great. The lobby/restaurant/bar employees were great. Unfortunately I left a jacket there and called as soon as we got home to see if housekeeping found it. Yes, they did, called me back to get my address so they could COD. I appreciated the quick phone reply from the housekeeping manager but the jacket was never mailed and since then the manager is no longer employed there.
Disappointed : (
- Official Description (provided by the hotel):
- Ten-story Beachfront Hotel located in The Condado Area and all rooms have a view of the majestic Atlantic Ocean or the romantic Condado Lagoon. The hotel has an intimate setting with friendly staff ready to serve our guests. Here, each guest is an additional member of the family. We are located only minutes from the island’s "Golden Mile" in Hato Rey; the Caribbean’s largest shopping mall, Plaza Las Americas; and the Historic District of Old San Juan. In our area, you can walk to the finest restaurants, casinos, and high end boutiques. ... more less
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