We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A model for all hotels”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Doubletree by Hilton San Juan
Ranked #8 of 48 Hotels in San Juan
Certificate of Excellence
Reviewed November 16, 2010

From the warm chocolate chip cookie at check-in, to the spotless comfortable room, to the business center with three free internet terminals AND a printer, to the hot tub and pool, to the fitness center, this hotel has EVERYTHING. Great sushi on site, good location by Condado, professional staff. Paid like $137 for the room, so not cheap, but a great value.

  • Stayed: November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank UsaPassportStamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (2,930)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,461 - 2,467 of 2,930 reviews

Reviewed November 16, 2010

This place is the best in the area. Near Airport, Museums, Restaurants and Shopping for everything you need.

  • Stayed: November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ponce56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2010

The rooms are great; a very Crate-and-Barrel vibe, clean and modern, but warm in attitude. We loved the free wi-fi, Wolfgang Puck in-room coffee and tea, warm cookies on arrival, the SuperMax supermarket conveniently located right across the street (great for the forgetful and/or budget traveler!) But all this pales next to the uniform excellence of the staff. We were greeted like family when we arrived, and made to feel warmly welcome by literally every member of the staff during our stay. We started to write down the names of the people who raised the bar on an already high level of guest pampering: Peter, Omar, and Yamira (thanks for the great restaurant recommendation!) at the front desk, and bellman Rafael Roman. They all seemed glad to be there, and delighted to see us. We would unhesitatingly recommend this hotel to anyone staying in the Condado section of San Juan, and will certainly stay there when our travels bring us back to San Juan.

  • Stayed: November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FearlessK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2010

We stayed one night post cruise. We were able to check in early which was great but it turned out our assigned room was occupied (not good). Luckily the maid caught it before we accessed room and found us another room. The room was very clean. Had shower only. I was hoping to take bath after having shower only all week on cruise. The desk chair had 2 broken casters that kept falling off. The staff was very friendly and helpful - lent us cooler (leaked), cork screw, bottle opener. It was nice having a supermarket across the street.

  • Stayed: November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Perkinpeak10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2010

This is an excellent choice to stay if you are looking for location, quality and value. This hotel has been renewed by the Hilton's. It is located in the heart of the San Juan area, close to the Airport (about 10 minutes far), main Highways, Old San Juan, El Condado and Isla Verde. So you can go everywhere in minutes. Plus you have the quality and service of the Hilton's signature. You have the choice of eating in the hotel's restaurant or if you prefer, you can walk around to find other options to eat. Next time we go to Puerto Rico, I would stay there again.

  • Stayed: November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aventurera1_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeSanJuan, Guest Relations Manager at Doubletree by Hilton San Juan, responded to this reviewResponded November 12, 2010

Hola Aventurera1_10!
I am happy to see that you enjoyed your stay with us. As you mention, whether on business or pleasure our location gives you easy access to the metro area and/or the island. Apart from the restaurants on site, the area provides plenty of alternatives for eating from basic local cuisine to fine dining. I look forward to welcoming you back on your next visit, where I hope you will have time to take advantage of our Beach Clup and use the facilities of our beach front sister properties.
Please feel free to contact me directly at bo.bramsen@hilton.com if I can be of any assistance.
Always at your service,
Bo Bramsen
Operations Manager
bo.bramsen@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2010

Loved this place. It was remodeled 2 years ago. It looks great. Our room was nicely appointed. The pool area is very pleasant. The staff are all wonderful - particularly Miguel at the front desk. The live music in the lobby is sort of unusual (and loud) but fun.

You can park in the area safely or park in the garage for a somewhat pricey fee.

  • Stayed: October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank davidgraywright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2010

I was in San Juan for business and found the location ideal, since I did not have to worry about the dreaded traffic jams going to my appointments or when returning to the
hotel.
Having a 24 hour supermarket across the street is also very convenient as you can store your snacks in the fridge in the room or prepare your microwave meals in the room.
The hotel is about 10 minutes walk from the beach. However, I took advantage of
the Beach Club, which gave me access to the hotel's two sister hotels free of charge. One is located in Condado while the other is in Isla Verde. I tried both of them and they were both very nice. I will definitely stay at the Doubletree again when I return next month, and use the beach and pool at these hotels.
And I will definitely return. The service is impeccable and the staff extremely friendly, always with a smile and time for a chat.

  • Stayed: October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bigbluedk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Juan hotels
0.6 mi away
Best Western Plus Condado Palm Inn & Suites
0.9 mi away
Condado Vanderbilt Hotel
3.3 mi away
CasaBlanca Hotel
CasaBlanca Hotel
#5 of 48 in San Juan
992 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
Sheraton Puerto Rico Hotel & Casino
1.3 mi away
Ciqala Luxury Suites
Ciqala Luxury Suites
#12 of 48 in San Juan
906 reviews
0.9 mi away
Olive Boutique Hotel
Olive Boutique Hotel
#4 of 48 in San Juan
859 reviews
Show Prices
Show Prices
Show Prices

Been to Doubletree by Hilton San Juan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in San Juan
#3 Business Hotel in San Juan
#3 Spa Hotel in San Juan
#4 Family Hotel in San Juan
#6 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
Price Range: $155 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com, Travelocity, Priceline, HotelQuickly, TripOnline SA, getaroom.com and Cancelon so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing