This property is truly beautiful! The staff should be commended very highly for the effort they put forth in customer satisfaction as they go out of their way to ensure that customers have everything they need and to find where they need to go. I have never stayed at a Hilton property where the staff exuded such a positive and helpful attitude.
The sales and reservations staff, Grizel, Islandra, and Olga have exceeded all expectations in providing the best service. The front desk staff, Margarita, Courtney, and Juan just to name a few are very courteous and helpful. The restaurant staff, Victor, Jorge, Zoriness, and Ivan truly go out of their way to ensure guests have an enjoyable dinning experience.
I just can't say enough about this hotel.
- Official Description (provided by the hotel):
- DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree By Hilton San Juan Hotel San Juan
- Doubletree San Juan
- San Juan Doubletree
- Best Western San Juan
- San Juan Best Western
- Hotel Pierre Puerto Rico