Despite some annoyances I really like this hotel ! It was clean and modern yet with a warmth and excellent decor. The service was friendly and welcoming.
I had a couple of issues
1. the location is 10 minutes by taxi to old San Juan. this requires a $20 avg. taxi ride each way. During my visit I had to go 2 times a day into town....thats $80!! But I got a good rate on the hotel so maybe it balanced out compared to a room of similar quality down town. And there really is no convenient way to take a bus.
2. From day one of my visit there were men on the roof just outside my window installing large AC piping...welding...hammering...power grinding. Impossible to nap in the afternoon and they began work at 8 am. My mistake was not to ask for a new room after the first day but I was already settled and unpacked and I also assumed that the workers would have changed location...but 4 days later they were still in the same spot and I never got a good nights sleep...despite the comfortable room. I finally complained on the last day out of desperation. At check out the woman at the desk was sincerely apologetic and offered me a complementary breakfast and was very helpful when I was trying to print my boarding pass. I'm quite sure they would have changed my room had I complained earlier. My fault.
3. The breakfast was so so overcooked eggs everyday, greasy everything else.
A couple of PROs: There is a full size supermarket just accros the street. and a 6 minute walk away you will find a very good french bistro and the san juan art museum and art center.
The public beach was a ten minute walk. Other than those there is really nothing else close by that I could find.
- Official Description (provided by the hotel):
- DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more less
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- Also Known As:
- Doubletree By Hilton San Juan Hotel San Juan
- Doubletree San Juan
- San Juan Doubletree
- Best Western San Juan
- San Juan Best Western
- Hotel Pierre Puerto Rico