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Doubletree by Hilton San Juan
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Reviews (2,988)
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All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierrebebo's cafeself parkingpool and hot tubbusiness centerpool areaopen hoursfew blocksvery nice hotelresort feepre cruise stayfitness center
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Reviewed June 24, 2013 via mobile

We usually stay with family since many of the hotels in PR are too expensive, outdated, and/or lack maintenance, but the Double Tree was a very good choice. This property is modern, new, and very nice. Clean rooms and nice staff.

If you are vacationing, this property does not have a beach but has two sister properties with beach that guests can visit. The hotel is close to Old San Juan, Condado, Isla Verde, Santurce, and accessible to the expressway. Still, renting a car is a must. 24-hour supermarket across the street, microwave and small refrigerator in room.

We did not miss anything in our room but, as Hispanics and frequent travelers, we make sure to NEVER leave valuables in a hotel room, regardless of the country.

  • Stayed: June 2013
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8  Thank Lolafromflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

truly a beautiful and affordable hotel, we'd definitely come back again! our first room wasn't fully cleaned, so they upgraded us to a corner room and gave us breakfast vouchers. thought that was a wonderful way to handle that mishap.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
9  Thank Kim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

Good hotel, confortable room, and nice bathroom. You receive a chocolate cookie when return to the hotel in the afternoon, very good cokkie.
Close to the beach, you can walk some minutes to be there and enjoy.
Close to old San Juan some minutes by taxi. I recommend it for business or vacation.

Stayed: July 2012, traveled on business
6  Thank Italo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

The hotel was in a very good location and the room was clean and comfortable. The staff were helpful. Overall I had a good experience there. They also offer a partnership program for the guests to use the facilities at Hotel La Concha about 15 min. walking.

  • Stayed: June 2013, traveled solo
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Review collected in partnership with DoubleTree by Hilton
11  Thank ZouSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

This hotel is located in the heart of San Juan, just a short walk from some of the best authentic Puerto Rican restaurants, Ocean Park beach, great local bars, and other neighborhood gems. It is also located conveniently next to a local bus stop that can take you to Old San Juan for $.75 in just about a half hour. The staff is extremely knowledgable, enthusiastic, and helpful. The hotel is aesthetically pleasing, the rooms are clean and organized, and the amenities are a wonderful addition. The pool, jetpool, sitting area, fitness center, and sister beach club resort at La Concha hotel make the stay feel like a resort stay, without the cost of a resort. If you stay here, make sure you talk to the front desk about assistance with scheduling tours such as kayaking at bioluminescent bay, zip-lining, and hiking--it's definitely worth it!

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
10  Thank Meghan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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