We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, clean hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Doubletree by Hilton San Juan
Ranked #11 of 47 Hotels in San Juan
Certificate of Excellence
bmp8
Level 4 Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Great location, clean hotel”
Reviewed May 20, 2013

Located within short walking distance to the beach, plenty of restaurants/bars on Asheford Avenue and less than a block to the public bus that will take you to Old San Juan for only $.75 a person. Nice supermarket across the street.

Rooms are very clean and modern. Cleaned promptly everyday.

Beach chairs/coolers are available to use, just as the front desk. Front desk was helpful with everything and suggestions on places to eat nearby and giving change for the bus.

Breakfast buffet with omelettes is delicious.

Pool is not very big, but was never crowded.

I would stay here again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank bmp8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeSanJuan, Operations Manager at Doubletree by Hilton San Juan, responded to this review, May 23, 2013
Hola bmp8,
Thank you for your recent stay with us. I was happy to read that the front desk was able to assist you with everything from restaurant recommendations to providing change for the bus. In addition to our beach kit (beach chairs, cooler and towels) we also provide our guests with access to our two beach front sister properties. The front desk will provide you with the access letter. I look forward to welcoming you back in the near future. Please feel free to contact me directly at bo.bramsen@hilton.com if I can be of assistance with making your reservations.
Always at your service,

Bo Bramsen
Operations Manager
bo.bramsen@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,839 reviews from our community

Traveler rating
    1,653
    857
    229
    70
    30
See reviews for
605
1,109
184
549
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (376)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Normal, Illinois
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 20, 2013

We stayed at this hotel for 1 night as a pre-cruise stay and found it very comfortable. The rooms were a little small by comparison to other Hilton properties we have used but as a 1 nighter, they were more than adequate. The room, as well as public areas, were very clean. I can't say enough about the more than courteous and helpful staff - they certainly exceeded expectations. There are 3 restaurants on property and we enjoyed 2 of them.

Room Tip: Try the mofongo at "Under the Trees" restaurant!
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MidWestBud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 19, 2013

I stayed at this hotel last week on a business trip. The staff was friendly and the room was comfortable, well lit, and clean with a nice modern bathroom and nice amenities. I ate at 2 of its 3 restaurants (the one right inside and Silk, the Asian fusion restaurant.). Having good restaurants on the property is great for a woman traveling alone. I would and will stay here again.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeSanJuan, Operations Manager at Doubletree by Hilton San Juan, responded to this review, May 23, 2013
Hola Jane M,
Thank you for your kind review. I was happy to read that you found the room to be clean and comfortable and that you received friendly service from our staff throughout your stay. I look forward to welcoming you back next time your travels bring you to San Juan. Please feel free to contact me directly at bo.bramsen@hilton.com and I will be happy to assist you with your future reservations.
Always at your service,

Bo Bramsen
Operations Manager
bo.bramsen@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level 5 Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 18, 2013

My family and I recently spent 4 nights vacationing in Puerto Rico. We chose Doubletree because of the reviews found on TripAdvisor.com and the fact that I am a Hilton Diamond Club member. The staff at this hotel are wonderful and go the extra mile to make your stay a pleasant one. We got upgraded to pool view rooms with a mini-patio which was nice. The rooms were clean but small in terms of square footage. King size beds are not available. Our room was fitted with a queen bed and a murphy bed. The one fatal flaw the room had was the bathroom design. The door to the bathroom faces the bed an is made out of opaque glass. Thus anytime someone is using the facility they get to share their restroom experience (lighting, noises, etc.)with all the others in the room. Not sure what the designer had in mind here?? Another issue was that one of the days I had to call twice to get our room made up.

If I were to visit PR again, I might try a different Hilton property but I would check the room layout before booking. I notice that the Hilton Caribe is not too far away but it also looked like a very old property.

Room Tip: If you select this property, ask for the pool view room that has a mini-patio right outside your sli...
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MarcoPoloStarr999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 18, 2013 via mobile

I had the opportunity to stay here on a group trip and the staff handled the arrival in a well organized manner. The rooms were neat and clean. A little small but very modern. There was a restaurant connected to the hotel called, Under the tree which was really cute inside. I also enjoyed the happy hour from 5-8pm and the food and drinks were delicious.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ReeVirgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilsonville, Oregon
Level 6 Contributor
240 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed May 17, 2013

Great location for walking to restaurants. Rooms are small but efficient and clean. The bar staff was friendly and accommodating(actually everyone was) and the pool was a great way to unwind after a long day. Wifi was perfect. Definitely will stay here again!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Corina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeSanJuan, Operations Manager at Doubletree by Hilton San Juan, responded to this review, May 19, 2013
Hola Corina B,
Thank you for your recent stay with us. I am glad to read that you were able to unwind at the pool after a long day. I look forward to welcoming you back in the near future. Please feel free to contact me directly at bo.bramsen@hilton.com and I will try to accommodate you in one of our corner rooms as they are a little more spacious.
Always at your service,

Bo Bramsen
Operations Manager
bo.bramsen@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 16, 2013 via mobile

We enjoy Are my 4 day stay here it was grate around 200 per Night breakfast Included Parkin included how ever we don't need it parkin we youse cab great location very convenient store Across the street opens 24 hrs end the pool is 24 hrs as well

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank weTraveltheworld1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Juan hotels
0.9 mi away
Condado Vanderbilt Hotel
1.6 mi away
Caribe Hilton San Juan
Caribe Hilton San Juan
#20 of 47 in San Juan
7,123 reviews
1.7 mi away
Sheraton Puerto Rico Hotel & Casino
Show Prices
Show Prices
Show Prices
3.7 mi away
Hotel El Convento
Hotel El Convento
#2 of 47 in San Juan
2,738 reviews
0.6 mi away
Best Western Plus Condado Palm Inn & Suites
1.3 mi away
The Condado Plaza Hilton
The Condado Plaza Hilton
#24 of 47 in San Juan
4,866 reviews
Show Prices
Show Prices
Show Prices

Been to Doubletree by Hilton San Juan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree by Hilton San Juan

Property: Doubletree by Hilton San Juan
Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#4 Spa Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Prestigia, Hilton Hotels Direct, Booking.com, Orbitz, Expedia, Hotels.com, TravelUp, Priceline, Cancelon, TripOnline SA, Travelocity, Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing