The hotel was conveniently located next to a SuperMax supermarket that opens 24 hours - and had the option of valet parking for $20 or self parking next door for $15 (at the condo double tower building).
After checking in , we were given the DoubleTree check in cookies, which was fresh and warm. The hotel has a 24 hour pool and whirlpool which was very convenient for whenever we felt like taking a dip. We requested to be placed on a high floor when we booked this hotel online a few weeks back, and delightfully, the hotel staff gave us a room on the 6th (out of 8) floor. The business center (3 PCs) was opened via your key card, but provided good connectivity to the internet. There is free Wifi, but the wifi is very slow - extremely slow throughout the day and night when using on my ipad.
We were locked out of the room one night because the lock mechanism by the door was loose, but someone from the hotel came up immediately after we called from the phone in the hallway. Additionally, phone calls to the lobby for amenities was well received and quickly attended to. The hotel also gives out complimentary travel gear (like toothbrushes, toothpaste, and other minor items) - i took a toothbrush at the start of our stay.
Hotel looked really new and staff was very pleasant throughout our stay. Our room was facing inland, and had three windows (with block out shades and regular shades). The room was cleverly constructed, with the bed near the windows, and the closet and bathroom tucked inside the room. The bathroom had a large sliding opaque door as the opening, and was spacious with a stand up shower of tile. One thing that i didnt like about the bathroom was there was no option to open a more powerful vent that can take some of the moisture away. Regardless, the bathroom looked updated and new. The room looked new and clean as well. The bed was very soft with 4 pillows of different hardness and 3 additional cushions .
We had vouchers for breakfast at the hotel's restaurant. The breakfast was buffet style with a chef making omelettes in front of you. Additionally, you can ask to be served. Everyday in the morning, the hotel provides coffee for free near the entrance of the hotel which was very convenient.
- Official Description (provided by the hotel):
- DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Orbitz, Despegar.com, Agoda and Jetsetter so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree By Hilton San Juan Hotel San Juan
- Doubletree San Juan
- San Juan Doubletree
- Best Western San Juan
- San Juan Best Western
- Hotel Pierre Puerto Rico