Conveniently located only a block from the beach. A block in the other direction is a major avenue with lots of shopping/dining options and bus routes. No helpful advice offered upon check-in. Are towels available to borrow to take to the beach? Who knows? Was the complimentary breakfast mentioned? Nope. What we remember from check in was the FD clerk coming outside to tell us we could not park/unload in what appears to be a parking space in front of the hotel entrance. (Hint to hotel: if this is NOT a parking space, mark it with paint as a no parking zone and/or post NO PARKING/HOTEL ENTRANCE signs). Not the warm-and-fuzzy welcome guests usually receive. Maybe someone making a living in the hospitality industry should actually display some, you know, hospitality? FD clerk handing me two remotes (TV, A/C), with explicit instructions to return them upon check-out. Concern over preventing theft of remotes doesn't reflect well on the caliber of guests a place caters to. Small room, adequate and clean. Marginal A/C; the small flat screen TV picked up only one DISH TV channel. Poorly designed bathroom make it difficult to reach faucet controls without banging your hands on soap/cup holders. Water flow mysteriously died to toilet tank, led to comic fix by repeatedly filling trash pail with water from low-pressure shower head and manually dumping into toilet tank. There are many similar hotels nearby; we'll definitely try one of them on return visits.
- Official Description (provided by the hotel):
- Once you arrive, the warm welcome of our Staff gives you a glimpse of why Oceana has become the most popular Inn in San Juan, in a prime address, one block from famous Condado Beach, offering the best value for money. Oceana features comfortable Guest Rooms plus Studios and One-Bedroom Suites equipped with full kitchen, very roomy to accommodate up to 6 sleepers. Breakfast, parking and Wi-Fi are always free. ... more less
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- Also Known As:
- Oceana Hostal Playero Hotel San Juan