I booked into this hotel because of the good ratings on trip advisor but it was just a disappointment. I travel constantly and stayed in hotels 214 days of 365 last year so I have seen few hotel. Firstly, to try and get into the hotel is like trying to get into a house with no one home. There is a bell at the front and you ring it and then a voice asks you who you are and if you sound ok they let you in. Secondly, it is a very pokey hotel and the staff seem very wary of you having a look around. I asked if I could have a look around and the resopnse was "why do you want to look around the hotel?". Thirdly, I went for the junior suite at $135 a night(the most expensive room) and the room was small, a double bed, no telephone or internet connection, a 14 inch TV, the bar fridge is empty, room service was not available. After I saw what the hotel was like(it was 4pm at this time) I asked if I could see another room for which the response was "the hotel is fully booked and this is the only room" so I asked to cancel my reservation and go to another hotel and they charged me the first night which with taxes was US$150 - I should expect this but it was still annoying. I went to the Courtyard Marriot in Isla Verde and it was very good in comparison and only cost US$176+taxes.
- Official Description (provided by the hotel):
- A truly intimate boutique hotel, At Wind Chimes Inn is a restored Colonial Spanish Villa located in Condado, San Juan. The inn is a short block away from the nicest beach on the North Shore. Our tropical rooms have 10' ceilings, terracotta floors & private bathrooms, A/C, and basic cable TV. WIFI is available in the common areas. Visit our famous Tiki Boat Bar! ... more less
- Reservation Options:
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- Also Known As:
- At Wind Chimes Hotel San Juan
- Hotel At Wind Chimes
- Wind Chimes Inn