I do not understand how this hotel can call itself upscale! The lock on our room did not work, the door on the balcony locked me out on the balcony, the shower leaked water all over the bathroom, the sink backed up, the bathroom allows for no privacy, the concierge service was unhelpful, the staff could not have cared less and on and on and on. I had to call 8 times to get the issues addressed and in the end they STILL did nothing to resolve any of these issues. The room walls were so paper thin we thought the alarm on the blackberry going off in the room next to ours was ours! If you stay on the 3rd floor on Friday or Saturday night, be prepared to not go to sleep until 3 am, as the bars downstairs blare the music so loud you can feel the bass in your bed.
Save your money and your vacation. Do NOT stay here. They claim they just spent $75 million re-doing the hotel, but we could not tell what they spent it on. The beach is so tiny and rocky, not at all what the pictures online make it out to be. The awning for the hotel patio has holes in it . Would I recommend this hotel to a friend? NO! I wouldn't even recommend it to an enemy.More
- Free Wifi