We enjoyed our stay. Hotel was clean. However, while the hotel is nice it by no means is luxurious. If you are looking for a “resort feel” try the Wyndham El San Juan (beautiful in comparison). The Wyndham Condado has a few pitfalls and is clearly in need of some TLC. It is an older hotel that is in need of a some updating/improvements and general maintenance. The main pool had several missing/cracked tiles, the carpet on our floor (7) was ancient – very faded and worn. The salt water pool needed an overhaul. The lobby had marble tile floors with glass mosaic tiles in one area that had missing pieces. One of three phones in our room did not work. Bathrooms needed updating too. The beach is small, on a main road, and not nearly as nice as some of the beaches in PR.
On the plus side breakfast buffet was good at the restaurant in the mezzanine. Staff was gracious, helpful and accommodating. If you stay there go to Ropa Vieja for dinner it is wonderful and just down the street.
- Official Description (provided by the hotel):
- The Condado Plaza Hilton, the only hotel overlooking both the Atlantic Ocean and Condado Lagoon, is an enchanting alternative to typical San Juan hotel. Our unique location boasts cool ocean breezes, breathtaking sunsets, and a shimmering, protected beach. Whether you're traveling for work or play, this sparkling hotel offers it all, superb dining options including the award-winning Pikayo restaurant, elegant event venues, three glistening pools, water slide, waterports, 24-hour fitness center, tennis, poolside massage and bustling nightlife. ... more less
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- Also Known As:
- Conrad San Juan Condado Plaza Hotel San Juan
- San Juan Conrad
- Condado Plaza Hotel San Juan
- Hotel Resort Wyndham