Stayed at the Condado Plaza for 5 nights, May 19-24. Had a Jr. Suite on the Lagoon side. The room was fine. The maids kept it clean. The bathroom was on the small side. There is a very small dirty beach by the hotel, don't bother. The pool area is ok, too many kids screaming and playing. Did not eat at any of the hotel restaurants. Preferred to eat in Old San Juan or at one of the many restaurants on Ashford Avenue. If you want a nice beach be sure to stay at one of the hotels on Isla Verde. Service at the hotel is bad. Never got our By Request amenity even after calling and asking for it 3 times. The front desk staff was very indifferent . Be aware that there is a $7.00 charge each time you use the fitness center. Even with all the negatives I would stay here again if the rate was reasonable.
- Free Wifi