We went to Puerto Rico for a basketball tournament and the package accommodations were at the Condado Plaza. When we arrived in our room, late at night, everything was unplugged and not where they should have been located. There was one lamp and it was on the desk. I had to climb under the desk to untie the cord that was knotted and tied to things under the desk. The tv had to be moved closer to an outlet so it could be used. The chair in the room had a lot of stains and was very uncomfortable. There were other things missing from the room as well. I spoke to the front desk and some things were taken care of very quickly, but not all. The hotel looked very tired. The setting was beautiful, the pools were very nice and the terrace overlooking the ocean was very peaceful. The hotel is within walking distance of a lot of restaurants and a little shopping. I would not rush back to this hotel.
- Official Description (provided by the hotel):
- The Condado Plaza Hilton, the only hotel overlooking both the Atlantic Ocean and Condado Lagoon, is an enchanting alternative to typical San Juan hotel. Our unique location boasts cool ocean breezes, breathtaking sunsets, and a shimmering, protected beach. Whether you're traveling for work or play, this sparkling hotel offers it all, superb dining options including the award-winning Pikayo restaurant, elegant event venues, three glistening pools, water slide, waterports, 24-hour fitness center, tennis, poolside massage and bustling nightlife. ... more less
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- Also Known As:
- Conrad San Juan Condado Plaza Hotel San Juan
- San Juan Conrad
- Condado Plaza Hotel San Juan
- Hotel Resort Wyndham