This is a very chic hotel, with trendy décor all over. All public areas -lobby, bars, restaurants, pools- were lovely appointed. All these beautiful spaces were mostly underutilized, with very few customers/guests lingering around. Rooms were beautiful, with a contemporary look -- ocean view rooms are highly recommended! Service, however, was not as friendly/useful as it could be expected from this type of facility. The valet parking staff was generally indifferent; they will not approach arriving guests and/or offer to help w/ luggage. Only tried two of their restaurants; Pikayo and Café Caribe. The first one, Pikayo, offers world class cuisine and service w/ Latin flavor; highly recommended. Complimentary breakfast was provided at Café Caribe, which was just OK. Very little offered in terms of environmental sustainability; just a card by the bathroom towers talking about reusing towels. Given the location in the Caribbean, by the beach, it would be nice if this hotel provided at least for some recycling!
- Official Description (provided by the hotel):
- The Condado Plaza Hilton, the only hotel overlooking both the Atlantic Ocean and Condado Lagoon, is an enchanting alternative to typical San Juan hotel. Our unique location boasts cool ocean breezes, breathtaking sunsets, and a shimmering, protected beach. Whether you're traveling for work or play, this sparkling hotel offers it all, superb dining options including the award-winning Pikayo restaurant, elegant event venues, three glistening pools, water slide, waterports, 24-hour fitness center, tennis, poolside massage and bustling nightlife. ... more less
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- Also Known As:
- Conrad San Juan Condado Plaza Hotel San Juan
- San Juan Conrad
- Condado Plaza Hotel San Juan
- Hotel Resort Wyndham