We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Caribe Hilton San Juan
Nearby Hotels
$246
$189
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$215
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$317
$247
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$209
Expedia.com
View Deal
  • Free Wifi
  • Pool
$299
Marriott Hotels
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$172
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$269
Renaissance Hotels
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Tres Palmas Inn(San Juan)(Great Value!)
$128
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
CasaBlanca Hotel(San Juan)(Great Value!)
$129
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
El Canario by the Lagoon(San Juan)(Great Value!)
$96
$93
Travelocity
View Deal
  • Free Wifi
  • Breakfast included
Reviews (7,224)
Filter reviews
7,224 results
Traveler rating
2,388
2,540
1,258
642
396
Traveler type
Time of year
LanguageAll languages
More languages
2,388
2,540
1,258
642
396
Show reviews that mention
All reviewsprivate beachpina colada clubmorton's steakhousehilton honors towergarden wingmain buildingtropical gardenthe open air lobbyswim up barocean viewpool areabeautiful propertyhotel restaurantscab ridenice beachcondado areaconcierge desk
Filter
Updating list...
5,413 - 5,418 of 7,224 reviews
Reviewed October 31, 2011

Lovely grounds-loved the hammocks under the palm trees. Nice little beach area-rocky, but clear water-you could see tropical fish swimming around you! The largest pool was closed for repairs, but I preferred the beach any way. Our room was nice, but no bath tub, just a large shower. The sign on the door stated that the room rate was $499. Glad we were there for a conference and paid only their special rate. Didn't eat at any of the restaurants-too expensive. We enjoyed feeding the fish from the end of the dock. All in all, we had a good time, but I wouldn't be in a hurry to stay here again.

  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitzamarie-Escalera, Coordinator at Caribe Hilton San Juan, responded to this reviewResponded November 15, 2011

It's great to hear that you truly enjoyed our resort! The price provided in the room is the maximum price that a guest must pay for that room in particular. We really appreciate your time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2011

We had a nice time in the hotel. The pool bar was fun and the service was great. The rooms (in the villa) were clean. We were supposed to have ocean view but didn't. The front desk was minimally helpful in obtaining a wheelchair for my friend. The brunch was overpriced but good. Lunch at the pool bar was average but the wraps at the restuarant in the front (name escaping me) were very good (and cheaper). Good location. Nice beach.

  • Stayed: October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mumf23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitzamarie-Escalera, Coordinator at Caribe Hilton San Juan, responded to this reviewResponded November 15, 2011

Thank you for your feedback! We really appreciate that you took the time to share your experience with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2011

"OMG" what a wonderful 5 days and 4 nights at this awesome hotel with my two best girlfriends. We arrived around 6 pm and it was such a easy check-in. We were upgraded to the HH towers and we even got vouchers for complimentary continental breakfast every morning. Wow! the oatmeal was so delicious. Although the following days the oatmeal was warm, I had to asked to reheat it. I upgraded my breakfast a couple of days to eggs, potatoes, bacon, for $6.00 you can't beat that price. We ate at Morton Steakhouse one night, which was OK, had happy hour on other night at Mortons which we loved it was so crowed with "MEN" because of the political event happening at the hotel. Steve at Morton's was very friendly and accomandating. Our last night we ate at the Italian Restaurant excellant food. Johnny and Leo were our waiters so friendly and funny. We met a wonderful couple from New York celebrating their 50th anniversary and have been visiting Caribe Hilton since their honeymoon. They suggested a Rigotti dish with hugh shrimp and we order the spagetti dish, caesar salad, fresh hot bread brought to our table everything was soooo delicious. We had puerto rican coffee (decaf) and coconut flan...OMG this was a dinner we will never forget. We ended our last night drinking mojitos at the Oasis bar and met some "cuties"!!!!

  • Stayed: October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marisol28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitzamarie-Escalera, Coordinator at Caribe Hilton San Juan, responded to this reviewResponded October 30, 2011

Wonderful! Making special celebrations even bigger is our specialty! Thanks for the support!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2011

I read some of the poor reviews and was a little nervous what to expect, but WOW was I the most pleasantly surprised ever!!! We were given this trip as a second honeymoon and this was the best vacation my husband and I of fourteen years have ever had!!! The resort was the most beautiful, clean, friendliest place I have ever been! We stayed in the HH Tower upon request with much help from Frances Archilla who also reserved our cabana for a day which was every bit worth it! I have never had someone so concerned and work so hard to ensure I was happy before! She even came and visited us personally our first day there at our cabana to make sure we had everything we wanted. ALL of the staff there was extremely nice easy to talk to and eager to please. Many went out of their way for me and my husband I think simply because we were nice to them and treated them as fellow people, not servants. They were all very knowleagable and helpful with where to go with restaurants, tourism, etc. Our room was the nicest we have ever had with an incredible view of the lagoon as well as Atlantic. If you want a view of the Caribe Hilton's private beach and sunset, then stay in the Main Building. We were looking for a more private, higher view and were not disappointed! We had the most romantic, relaxing, wonderful time and hope we can return again sometime soon!!!

Room Tip: If you want a view of the Caribe Hilton's private beach and sunset, then stay in the Main Building. We were looking for a more private, higher view and were not disappointed! If you traveling as a family, you might want the Villas on the end with its own private pool and very close to the bird sanctuary and play set.
  • Stayed: October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jaye B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitzamarie-Escalera, Coordinator at Caribe Hilton San Juan, responded to this reviewResponded October 30, 2011

It's great to hear that we make your special celebration even more special!!! Kudos to Frances Archilla, great example of customer service at it's finest!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2011

We recently re-visited the Caribe Hilton for our15th time over 8 years. Although some major renavations are in progress the service and ameneties her at Caribe remain the best. The folks at the Pool Bar and the Oasis Bar are on top of thier game. Nelson the assistant Manager patrols the hotel and is always ready to fix your every need.
The hotels restaurants are wonderful, we especially love IL Giardino an Italian restaurant right in main lobby area, where Franco performs magically with table side ceasar salad.We say the Caribe is the best of the best!!!

Room Tip: we like the main building with Ocean view balconies
  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank chio98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitzamarie-Escalera, Coordinator at Caribe Hilton San Juan, responded to this reviewResponded October 30, 2011

We really appreciate the support over the years! Hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews