We booked this hotel to stay for one night when we flew into Puerto Rico before boarding a cruise ship. I made my decision based on the "Hilton" name and the pictures on thier website. The hotel was EXACTLY as it appears in the pictures. It is beautiful, clean, and the rooms are so spacious and beautiful. We knew the moment we got there, that we would be taking our next vacation at this hotel.
The service was excellent. A special shout out to the first person we made contact with, Julio, at the front desk. He seemed as happy to be there as we were. He was all smiles, kind, fun, informative, and a pleasant surprise to our day. Also very appreciated was the male server withing Starbucks in the lobby. I'm so sorry I didn't get his name but my husband and I loved talking to him and the service was great. The bartenders out at the swim up bar were right there to take your order and even the girl at the towel desk was very kind.
This must be a great place to work because the employees are terrific! Would advise anyone to go and enjoy this hotel. You will love the beach area, the lounge chairs at the pool, but most of all, the service.More
- Free Wifi