I called Hosteria Del Mar and made a room reservation. At the time of the call, the owner of the hotel told me that if I needed to cancel the reservation, it needed to be canceled 14 days before the date of arrival or I would be charged a $25 cancelation fee. My travel plans changed and I needed to cancel the room an entire month before I was scheduled to arrive. I was told then that I would be charged a $25 fee just for canceling. They indicated that I can find the cancelation policy on-line, but I would have had to have made the reservation via the web site to see it. This hotel is fleecing customers, lies about its cancelation policies, and then claims that it should have been seen online, which it is not there unless you book a room online. I travel to PR frequently and will need a place to stay regularly - several times a year. Hosteria Del Mar certainly will not be one of those places, with its tricky policies, and generally poor management. If I were you, I'd think twice about this place, which is apparently so hard up for money it makes people who aren't staying there pay-up. I've traveled to many countries, over the last 15 years and this is a first --- paying $25 for canceling 1 month in advance. Amazing.
- Official Description (provided by the hotel):
- Hosteria del Mar is located on the beach in one of San Juan's top touristic spots. Our ocean front rooms have an unforgettable view to the sea. All rooms have air conditioners, cable TV, Mini Bars and private baths. Try our breakfast, lunch and dinner at UVVA Restaurant where you may enjoy a unique gastronomic experience of local and International cuisine. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Hotwire, Travelocity and Odigeo so you can book your Hosteria Del Mar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hosteria Del Mar Hotel San Juan
- Hosteria Del Mar San Juan
- Hosteria Puerto Rico