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“My first trip to PR”
Review of Hotel El Convento

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Hotel El Convento
Ranked #2 of 47 Hotels in San Juan
Certificate of Excellence
Reviewed July 10, 2013

Overall, the hotel was quaint and the staff was very nice. I was not impressed at all with Old San Juan. Lots of graffiti, traffic, rough walking and generally disappointing. The hotel was expensive in terms of meals and the food was very ordinary. They did offer round the clock complimentary coffee, water and a wine and cheese tasting every afternoon. The pool is minuscule for a hotel this size. I had a good time because my entire family was there but I have NO desire to ever go back to Old San Juan, the hotel or PR.

  • Stayed: June 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 9, 2013

We stayed here last week as a family with two children (13 months and 9 years). We booked a one bedroom suite (room 303 I think) which had a bed in the lounge for the 9 year old and a crib. We were very pleased with the rooms which were large and spacious and decorated in a basic chaming period style in keeping with the hotel. The hotel itself is a delightful historic building with a wonderful central courtyard and various other overlooks to the main streets below on the other floors. We dined at the tapas restaurant and thought it was rather good quality with very friendly service and a wonderful view of the courtyard and the bats flying around the central tree.

As throughout Puerto Rico the staff were unfailing helpful with the children and more than willing to engage them. We stayed as a family but this place has all the elements required for a romantic San Juan escape. The location could not be better on probably the most charming square in old San Juan with the Cathedral and the original road down to the City's historic gates. Everything is an easy walk. I drove a rental car to the hotel and it does take a little getting used to driving old San Juan's very narrow one way streets but once you understand the street grid its simple enough. Utilizing the hotel valet is essential as parking spots are very rare to see.

  • Stayed: July 2013, traveled with family
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1  Thank PADILL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

This place is one of those places worth even just for a night. An old convent turned boutique hotel, it is a once in a lifetime opportunity. Everything from the court yard to the room is marvelous and all wishes are taken care of to the finest detail. The location is superb, steps from the fort and city center. If you are not careful, you, you begin to feel as if you've stepped back in time.

  • Stayed: August 2012, traveled as a couple
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4  Thank patterd7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

Stayed here for about a week in June. Beautiful historic hotel with inner courtyard. Our room was not large but was very comfortable and nicely appointed. Very comfortable. There was a small patio attached. I thought the hotel was great. So what caused a four rating and not a five? There was a pool but it was very small. Small like 10x10 (just a guess). The pool area is nice but small. Mostly what left me uncomfortable was the staff. Some were friendly, helpful and accommodating. Some not so much.

The area of the hotel is nice. It is located in Old San Juan. The streets are cobblestone, narrow and historic. Lots of little shops and restaurants. Historic sites within walking distance.

Stayed: June 2013, traveled as a couple
2  Thank HowieGman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

El Convento is a historic hotel in the heart of historic Old San Juan,and you can really feel the history when you stay there. It is a beautiful place built around a large inner courtyard. If you expect typical luxury, you may be disappointed, as the landmark status of the building necessitates constraints to adhere to certain standards. For example, it may seem a bit dark, room service is limited, there is only a plunge pool (but you have access to facilities at two other resorts with beach and pools), and only one guest elevator. However, the beauty of the hotel and its public spaces, and the extraordinary charm, graciousness and helpfulness of the staff more than makes up for that. You are also in the heart of Viejo San Juan and can walk through the stunning district, go to shops, bars and restaurants, visit amazing Morro Castle, walk along Paseo de la Princessa, and more, very easily. The complimentary daily wine and cheese hour was lovely. Hated to leave the old world charm of El Convento, can't wait to go back.

Room Tip: The ocean view rooms on the top floors are very nice, and quiet.
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  • Stayed: July 2013, traveled as a couple
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1  Thank NYcath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

This is a beautiful hotel in San Juan right next to an old church. It is central to everything you want to do. They offer a guide who's name was David and for a small fee ( I can't remember it was so small) we took a family walk through the town with him as he describes Old San Juan and it's rich history.

It was relaxing and they had music at night. It has the old town feel and modern convenience. Great food good recommendations great trip.

  • Stayed: May 2013, traveled with family
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1  Thank saw55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

We stayed at Hotel El Convento during the last 2 days of our 10 day Puerto Rican adventure. We really enjoyed the location of the hotel, as well as the drinks and breakfasts that we had. The staff was very friendly and attentive. Our room was nice and kept clean while we were there, although upon arrival, we did find quite a bit of sand on the floor, which was odd. Old San Juan is such a beautiful city that we didn't spend a ton of time there, but were really glad that we stayed there. We would definitely return!

  • Stayed: June 2013, traveled as a couple
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1  Thank brandiwithay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in San Juan
#1 Business Hotel in San Juan
#1 Family Hotel in San Juan
#2 Luxury Hotel in San Juan
Price Range: $314 - $742 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Official Description (provided by the hotel):
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 
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Also Known As:
El Convento San Juan

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