The hotel is on Fortaleza Street which is currently under construction, but PLEASE don’t let that dissuade you from staying here. The taxis are able to drop you off very close and it really didn’t negatively affect our trip whatsoever. The location is close to so many wonderful restaurants and bars and you can walk to everywhere in Old San Juan from here easily. The building is old which adds to the charm, but also causes some inconveniences. Of course, you should know by now that there isn’t an elevator. Getting your bags to and from your room won’t be an issue because the staff will take it for you. However, if you feel like climbing the stairs will be a problem, you should look elsewhere. The hotel is very upfront about this and would not want a guest to arrive unable to get to their room. As far as I can tell, no 2 rooms are alike. Some are larger, nicer than others. But even a larger room doesn’t have a ton of room, so unfortunately there is not a lot of space for you to put or hang your clothes. I am a light sleeper, and some of the rooms have issues with light coming into the room. This is an issue they are working to resolve and when I told them after our first night, they moved us to a different room.
To continue on that note, the owner Rick is very interested in every guest having a great experience. If you have a problem, there is nothing he and the staff won’t do to fix it. It is impossible for things to run entirely smoothly in an older building, but from what we experienced, that will not be an excuse for you to not receive a good night’s sleep. We appreciate everything the staff did for us during our stay, and that’s what we’ll remember most about the Casablanca.
We had breakfast at the hotel and thought it was great. The Mallorca sandwich was so good, we got 2 “to go” for our trip to the airport the next day. Very affordable too, as hotel guest receive 20% off.
We would certainly stay here again, just ensuring that the room we had didn't have any light issues. The young staff members here, as well as the owners, really stood out for caring about our experience at the hotel. That is not something you can always receive at a larger hotel. I would love to be sitting in the lobby, eating a Mallorca sandwich, watching Casablanca right now.....
- Official Description (provided by the hotel):
- New Elevator is up and running! CasaBlanca is a Boutique Hotel with 32 guestrooms with a lot of character and a personalized experience. We want you to love San Juan as much as we do by making sure your stay is pleasant and memorable. The structure is Spanish from the 1900's therefore rooms are mid to small sized, air conditioned and impeccable. Our beds are comfortable and equipped with microfiber linens and Hypoallergenic pillows, our bathrooms are small but private and unique, with amenities from the organic brand - Archive. Please ask front desk for complimentary items you might have forgotten to pack. Also available are: steamer, hairdryer, in room coffee maker and ice machine in lobby. Our Sun Deck offers guests a memorable experience with magical views of Old San Juan, watch the cruises as they disappear into the bay or enjoy the historical views of San Cristobal Fort next to the open Caribbean Sea. From tanning to reading, enjoy our comfortable lounge chairs, as well as our stone bathtubs provided for a deep relaxation in fresh water at your own desired temperature and time as it is open 24 hrs. Everything from our menu is available with one quick call to guest services from our service phone. Still worried about catching up with friends and family or posting your recent vacation pictures online, or maybe send a late work related email, not a problem, our high speed Internet is available everywhere in Hotel grounds. We are a smoke free, environmentally friendly, historically preserved Hotel where you will find a smiley face where ever you go! Cafe Americain conveniently located in the lobby serves a delicious breakfast every morning from 8 - 12 pm while streaming our favorite Hollywood movie CasaBlanca. Restaurant hours are 8am - 10pm Wed to Sun and 8am-11am for Mon to Tue. Offers a lunch menu selection of local cuisine as well as light options as sandwiches and salads. ... more less
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