During our stay for 6 days the location is good and nice view. However I timed it took over one hour to receive pool towels. There were plenty of upset swimmers. I had enough time to go to my room to get a towels for our children. The staff was very helpful and knowlegable. When checking out we found that the hotel Wifi wasn't free nor bottles of water over 2 per room. We booked 2 adults and 2 children. MAKE SURE YOU INQUIRE WHAT YOUR BEING CHARGED BEFORE CHECK OUT TIME which was a very lenghty process.
- Official Description (provided by the hotel):
- Identified as San Juan's modern urban resort, the Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. The hotel’s comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots makes this hotel the premier place to stay. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Puerto Rico Hotel San Juan
- Sheraton Puerto Rico Hotel And Casino