I got a room in this hotel for my wedding in PR. The wedding was at 5pm but the hotel gladly did an early check-in for me in order to get my make-up and hair done. They actually gave me a bigger room than I expected to make it easier for us to change & take pics. The customer service was amazing. However, we decided to stay one more night after we check out since it will be closer to the airport the morning after. The price sky rocket overnight and the bill has a bunch of hidden and unexpected fees. That night cost us more than a whole stay together. Despite that, the hotel has an amazing view to the bay and a great infinity pool. The rooms are clean and service is excellent.
Pros: Good location. Hotel looks fairly new compare to the others. Casino & great restaurants on the lobby.
Cons: It is not walking distance from anything.
- Official Description (provided by the hotel):
- Superbly situated amidst the Puerto Rico Convention Center facing the Bay of San Juan, our hotel will be just 10 minutes from the international airport and 5 minutes from historic Old San Juan. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Puerto Rico Hotel San Juan
- Sheraton Puerto Rico Hotel And Casino