I stayed at this facility for a conference. The hotel staff was extremely helpful and patient.
The room was very nice - clean and comfortable. Everything was in working order. There was an ice and vending machine on each floor.
The pool was on the 4th floor and it had a jacuzzi, bar, and plenty of chairs to relax in. There are 2 restaurants, the food was ok. I was a little disappointed in the casino as it seemed small and didn't have a casino "feel" to it. It was quiet, the bar was empty, and hardly anyone on the slots or tables.
Now on the downside, there is nothing in walking distance from the hotel except a restaurant diagonally across from the lobby called Ficus. There is also a Sizzler a few blocks away that you could walk to but I would advise otherwise, just due to the fact that i don't think there was sidewalk to get to it. Other than that, I would advise renting a car but be advised they drive very reckless and fast. You can also take a cab (which is a van, not a car) and they will charge a flat fee for under 5 people, and then charge per person $3-5 depending on the time of day. Most of the restaurants in Old St Juan are about a 10 minute ride from the hotel.
The restaurant that had breakfast has option for buffet ($19) or choose from menu. They also have a small area where you can get grad and go breakfast sandwiches and coffee.
Meeting facilities were clean - no complaints in that area. Computer area was clean as well with several computers available for use.
- Official Description (provided by the hotel):
- Identified as San Juan's modern urban resort, the Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. The hotel’s comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots makes this hotel the premier place to stay. ... more less
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- Also Known As:
- Sheraton Puerto Rico Hotel And Casino
- Sheraton Puerto Rico Hotel San Juan