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“Horrible service & mediocre food”

Chillis Bar and Grill
Ranked #432 of 1,046 Restaurants in San Juan
Price range: $5 - $10
Dining options: Late Night
Restaurant details
Dining options: Late Night
Reviewed July 12, 2012

At 3:20 p.m. 3 adults & 2 kids entered the location. There were more employees (10) than customers in this empty restaurant. We waited 10 minutes for a waiter and 30 min for the food. I had to get up 3 times to get help with water, a missing fork and a lemonade refill.
Some of the plates were cold, the food barely passing.
I would normally easily recommend a chili's but this is one to skip.

    • Value
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    • Food
Thank Ralph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (152)
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89 - 93 of 152 reviews

Reviewed May 27, 2012

The quality of the food and service here is very good indeed. We have eaten here twice now on two seperate visits and the quality has been terrific on both occasions. The prices for drinks - beers especially - are higher than I would have expected but otherwise their prices are very competative. As an overall dining experience we were very pleased again. I would still like to see more chillies on the menu at Chilies.

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    • Atmosphere
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Thank CharlyFarly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2012

We went on a busy Saturday night and the place was very busy. Valet service was nice to have. The food was pretty good and we didn't wait very long at all. Nice place.

Thank tnhappytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2012

Very busy, had to wait but the staff were correct with waiting time for our party of 7 less than 20 mins. Menu varied, food lovely, drinks good esp cocktails! Service fairly quick. Recommend :-)

Thank Mrsjb2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2012

Went there late at night because they were familiar... Horrible service (seriously took us to 5 different tables before deciding where we were going) then we were left alone for 10 minutes before walking out. The tables and booths are in horrible shape. THe place is SOOO Dirty and gross. Then they got pissed at us when we walked out.

    • Atmosphere
    • Service
Thank KSterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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