Such a shame. We had a group of 7 friends who were in Jamaica to celebrate my husband's birthday. wanted to go to a place that was in the mountains and that not many tourists reached. after almost 7 hours to go to starlight chalet from Pt Antonio, it was only suppose to take 2.5 hours but the road was not opened for several years we arrived to an empty cold feeling unwelcome. We could not even find the reception when we pulled up. Before even being welcomed we were hagled by staff who looked quite confused we were arriving. they were focused on payment issues when all we did was want to be checked in. when shown the room there was mold and the rooms smelled. Asked about if there were any food or spa services just to be yelled at by the manager or owner, Rachael. called me Evil when all I was trying to do was find a way to make the situation workable for my friends and my husband. The person checking us in said she had been making chicken curry but there appeared to have no choices, even though a menu was emailed to me in correspondence. there was never any mention we had to order in advance.
The potential for this place is great but I would never recommend it nor even make the journey back for the treatment guests receive. No one deserves the poor treatment of those who want a vacation to get away from it.
- Official Description (provided by the hotel):
- Nestled in the lush bossom of the Blue Mountains, simple country elegance,and comfort is Starlight Chalet & health Spa. Spacious, warm and cozy suites, snug apartments on a backdrop of beautiful gardens, cool mountain breeze and surrounded by seemingly endless mountain ranges. Starlight Chalet & Health Spa is famous for its endemic birds, mountains, gardens and for absolute relaxation. ... more less
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- Also Known As:
- Starlight Chalet & Health Hotel Blue Mountains National Park
- Starlight Chalet And Health Spa
- Starlight Chalet & Health Spa Jamaica/Blue Mountains National Park