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“Fab time at highbiscous Runaway bay”
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Pool and Ocean view
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Very good
7 reviews
Pool and Ocean view
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Overview
Villa -
5 Bedrooms, 3 Bathrooms, Sleeps 7
Runaway Bay, Saint Ann Parish, Jamaica

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Sophie D
1 review
“Fab time at highbiscous Runaway bay”
Reviewed November 25, 2016 for a stay in August 2016

Very nice and peaceful location looking right into the ocean . Would definitely recommend clean friendly . It's a home from home experience .

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 25, 2016
Thank you sophie was nice to have you and looking forward to seeing you again in December with your boys
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1 review
“A taste of paradise”
Reviewed November 23, 2016 for a stay in April 2016

My family visited from the UK in April.

We thoroughly enjoyed our stay in this beautiful, friendly villa set in Runaway Bay. The views from the veranda and swimming pool are spectacular. The rooms are airy and comfortable. The owner Idris, was extremely helpful re places of interest to visit. She even invited us to at home socials so we had a feel of Jamaican hospitality.

Will definitely use again.

Thank you idris.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 23, 2016
Thank you Lee and family. You most welcome, i truely believe part of the experience of visitors to our island should include sampling the real Jamaican life, this mean meeting the real people, I am so glad your family appreciated that. Hope to see your family again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ninaggard...
Manchester, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful Villa”
Reviewed November 21, 2016 for a stay in February 2015

Stayed in the villa for a month, had a fabulous experience. Villa is in a beautiful location, lovely gardens, and the pool is a treat.
The villa is extremely clean, and the owner Idris was very helpful and accommodating. Idris goes the extra mile to be helpful. She has good local knowledge, and will take you to tourist attractions to show the area off.
The accommodation is lovely, big rooms plenty of space, and stunning outside areas good for breakfast and meals. Very clean house, a lovely laid back Jamaica experience.

Traveling group: Solo
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 22, 2016
Nina a big thank you for your lovely review . I certainly did enjoy having you and so please your Jamaican experience was positive . hope to see you again soon. Idris
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Earl G
1 review
“great stay at Santai hibiscus”
Reviewed November 21, 2016 for a stay in July 2016

Great service.The property is a very well maintained and very comfortable with plenty of room space,Very peaceful and relaxing.The Villa is on a hill with the most amazing view you could ever imagine .The property is also close to all the major attraction shops and he beautiful garden beach.The best thing i like about the villa is the beautiful and the pool ,which is just out side the living room door.Only having two tv channel but not a problem because we spent most time out side.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the view and comfort of the property
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 21, 2016
Thank you earl and family was pleased to host you, hope u visit again soon, very kind words and glad you enjoy the villa and service.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2016 for a stay in June 2016

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Nov 20, 2016
Thank you so much Pauline, it was in deed a pleasure having you and your friends looking forward to your next visit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Horrendous”
Reviewed November 1, 2016 for a stay in September 2016
1
person found this review helpful

The villa was not as advertised in the pictures online, the kitchen/fridge, worktops & cupboards was & cluttered with the owners belongings, this carried on throughout the property! TV was one channel (tv picture in living room broken) & Wi-Fi advertised turned out to be shared with a tenant who lives at the rear of the villa & was inadequate. Broken toilet spilling dirty sewage water had to turned off & out of use! Cockroaches in the kitchen & slugs appearing, cutlery, pots & pans was in a disgusting state of repair, we had to buy our own! no air con in 3 of the rooms & the 2 provided one was broken. Horrendous misrepresentation advertised by this owner.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the pool & views
Liked least: wi-fi, condition of shower rooms & owners belongings letft out throughout the premises
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 3, 2016
I will repeat the same words as this guest, she was HORRENDOUS, I have being letting this villa for three years now and this is the first negative review I have ever had, and I feel this is based on some personal issues of this guest. I actually had to bring the stay to an end a week prior to its ending. I feel very sorry for this guest, her description of the property is totally untrue (in fact she kept saying how lovely the property was and the views being out of this world). This guest during her stay constantly complained about things, 1). the WiFi, this allowed five person on at any one time, this was explained to the guest on arrival, however all five of the party wanted to be on the WiFi at the same time, I actually drove over thirty minutes to purchase a new modem so they could have a modem for their entire use. Previous guests have had no problem in the capacity of the modem. 2) the A/C the villa is on a hill which receive mountain and sea breeze and is very cool, there are several fans in the house. A/c are in two bedrooms, however for safety reason one was turned off as the maintenance person had lost his father the day before guest arrive, this was explained to guests and extra fan provided. Guest continue to complain and a/c turned back on only to be left running after guest went out, all fans and hot water left on on a daily basis after guests left for the day. This was extremely dangerous, and despite requests this continued to happen. 3) Its difficult to get different TV stations in Jamaica especially if living off the beaten track. Other fine qualities about the villa make up for this and the modem brought for these guests would have enabled them to get movies which was what they wanted. A DVD and lots of movies were/are available for guests use, though wasn't used by them. 4) Cockroaches and slugs are a figment of this persons imagination, other reviews (see Airbnb and my facebook page) highlighted the cleanliness of the villa. The guest had even refused cleaning service as it was felt not to be needed. 5) the place cluttered with my belongings. Well what can I say, the place certainly isn't cluttered as the kitchen is over twenty feet long with lots of cupboards. The villa is advertise as home away from home and that it is my home so therefore the kitchen (which is the only room that do) would reflect this.
Each time this guest had complained about anything I would go out of my way to appease and meet her demands at extra expense to myself.

For any future host considering taking this guest into their home/property I would seriously give this great consideration, in that this guest after leaving my property had called me to inquire if her husband had proposition me, after recovering from the shock, considering I had not even exchange more than a few words with her husband and always in her presence, I ask her what gave her that idea, she stated he is always doing this and she wanted to make sure! I truly believe this person had an issue with me and for no valid reason is being vindictive. I wish her good luck and I do feel sorry for her, she saddens me. I would ask anyone reading this review to visit the websites listed above and form your own opinion.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Adults2
Children0
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