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Luxury Bahia Principe Runaway Bay
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Reviews (3,294)
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2,860 - 2,865 of 3,294 reviews
Reviewed February 19, 2014 via mobile

We just returned last night from a seven day stay. We truly loved it. The dive centre is convenient with knowledgable staff although the diving wasn't the "most" exciting my husband has done but he still enjoyed it a lot. There is a broken dock by the dive centre which I can't imagine why they don't fix. They have some delicious pastries and peanut butter cake but a week of the food was long enough for me. I saw a LOT of people being harassed about time shares in a way that really bothers me. We all pay thousands of dollars to be there for such a short time there is no way they should be in peoples faces like that. I was so disapointed to see they were doing this and will be considering Sandals next time as well because of this behaviour on the resorts part. When a lady started walking beside us bugging us about a free gift to go on a short tour (they take hours I watched it happen every day) I was instantly annoyed and wanted to scratch my face off. This was true of all sales people I met in Jamaica though they are just very pushy so basically my recommendation is to just buy your tourist junk at the airport to avoid the whole experience and especially try to avoid those shops at dunns river falls yikes!!

The snorkelling is AMaZING if you go over the reef which is a tiny bit past the rope. Around the rocks is great too. I saw tonnes of fish very easily as long as the weather was calm.
The weather was prefect every day we were there. We were in private which is just how we like it most of the week! Awesome!


There was lots of room by our pool so if that's your thing good on you. We are beach people. It was much easier to find chairs here than at other resorts saving helps but isn't necessary .

There is a lot of walking so bring good shoes also bring some chips! They are rare and about 8.00 a bag in Jamaica!

The Michael Jackson show at GBP punta Cana is awesome but the one here needs more work. It is too rapid fire with them not finishing a song before moving to another. I loved the dancing show and the steel drums though those are Excellent!!!!

I also found it weird how there were no towels at the end of the day. But man the views from our balcony were amazing and we truly loved our time there.
Would definetly consider returning.
GBP staff when you read this please consider an end to the time share junk it's very transparent and annoying. I felt embarrassed for the people too polite to say no over and over who got suckered into wasting hard earned vacation time on a tour.

Stayed: February 2014, traveled as a couple
3  Thank ddrakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarvelisS, Social Media Coordinator at Luxury Bahia Principe Runaway Bay, responded to this reviewResponded February 23, 2014

Dear Guest,

We are delighted reading your comments about your last vacation in our Hotel and glad to know that you have enjoyed our services and facilities. However, it is always concerning when our guests are not completely satisfied with the approach of the Privilege Club promotions team, which purpose is to detail the membership benefits offered at our Resort while maintaining a relaxed and casual atmosphere. We assure you that your feedback and constructive comments have been addressed with the responsible departments within the Privilege Club management.

Thank you very much for your comments and for vacationing with us; we hope to host you again during your next trip to our Grand Bahia Principe Jamaica, a 5 star experience in the Caribbean.

Yours sincerely,

Marvelis Symister
Grand Bahia Principe Jamaica

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

We had a wonderful week at the Luxury Don Pablo Collection Gran Bahia Principe Runaway Bay. It was our second stay at a Gran Bahia resort and we were not disappointed. Ocean view room on the top floor was excellent. A shout out to our awesome butler Kenton, who made our stay one to remember. Food was great and restaurant staff were a delight. Bar and waitstaff at the pool and beach were friendly and ensured our Bubba Kegs were always full. We were well looked after! Thanks to Odain, Delroy and Tamara. The resort was clean and well maintained. Crystal clear water made for great snorkeling, so take your gear. This was our first trip to Jamaica but not our last.

Room Tip: All Don Pablo Collection rooms have an ocean view. Ask for the top floor...
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Staci B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarvelisS, Social Media Coordinator at Luxury Bahia Principe Runaway Bay, responded to this reviewResponded February 21, 2014

Dear Guest,

We are elated at your words of praise for the services you received whilst staying at our Resort. It is our intention to make each and every moment memorable.

It was a pleasure to meet you and we are looking forward to host you again in our Luxury Runaway Bay Don Pablo Collection, a 5 star experience in the Caribbean.

Kind regards,

Marvelis Symister
Luxury Runaway Bay Don Pablo Collection

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Reviewed February 18, 2014 via mobile

Arrived at the hotel Feb 6th. From the moment off the bus it was a great experience. Awesome private checkin. We weren't happy with the first room so we were quickly switched the next day.
Birthday balloons were placed in our friends room which was a pleasant surprise.

Food was good. Don Pablo top notch same as the Japanese place. Wasn't too impressed with the grill but overall delicious food. The jerk chicken on the beach, the best I have ever tasted! Buffet was great as well.

Drinks served by the pool was a great touch at the Don Pablo reserved pool area. I didn't like the fact they wouldn't bring me bottled water though. By the afternoons though we found ourselves by the swim up bar for more entertainment.

The reserved Don Pablo beach, Not the best and hotel guests that were not Don Pablo were quick to take the reserved seats while security didn't say a word to them.
Room service was great too although at times very slow.
Only suggestions would be ice machines on each floor, getting ice was a hassle. Also with the rooms I think the Don Pablo ones should all be ocean view, our first room was a huge disappointment especially seeing the Non Don Pablo guests having amazing ocean view rooms.

Good nightly entertainment and shops in the courtyard!

Looking to book a day off the resort. Do not book in the lobby. Overpriced! Go see Meka by the beach she is by the scuba hut! Had a great time with her on the falls cruise!

Suggestion. We tipped quite abit. Bring a lot of U.S small bills for the staff, they deserve it!


Thanks for our amazing butler Garey, and housekeeper Donette and boss lady Lorraine for a wonderful stay. We will be back!

Stayed: January 2014, traveled as a couple
4  Thank Margie7273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarvelisS, Social Media Coordinator at Luxury Bahia Principe Runaway Bay, responded to this reviewResponded February 20, 2014

Dear Guest,

It was very pleasant to know that you have enjoyed our services and facilities and we were able to provide you a delightful stay. We would like to thank you for vacationing with us and for your comments on Trip Asvisor. We would like to inform you that we noted your comments and measure will be taken to avoid it from reoccurrence.

We hope that when returning to Jamaica, you will give us the opportunity to welcome you again at our Luxury Runaway Bay Don Pablo Collection, a 5 star experience in the Caribbean.

Best regards,

Marvelis Symister
Luxury Runaway Bay Don Pablo Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2014

We were in the Don Pablo collection Feb. 8th-15th. The resort is beautiful. We enjoyed the Don Pablo & Dolce Vita restaurants the most. The service at the DP pool was awesome! They were very attentive. This was our first trip to Jamaica & absolutely loved it!! All of the staff was courteous & friendly. We were in room 24401 which is a corner room near the elevator. It did get a little noisy in the morning with the cleaning staff getting ready for their day. We had a wonderful king sized bed which was very comfortable. Rooms were clean & the gardens were impeccable. We will definitely return to this resort.

  • Stayed: February 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank riverrat46371026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarvelisS, Social Media Coordinator at Luxury Bahia Principe Runaway Bay, responded to this reviewResponded February 20, 2014

Dear Guest,

We are elated to know that you have enjoyed a wonderful vacation at our Resort. Thank you very much for sharing your experiences. Thanks as well, for your kind words about our staff, we will make sure to let them know about your motivating remarks.

Looking forward to host you again in our Luxury Runaway Bay Don Pablo Collection to provide you another amazing stay

Yours Faithfully,

Marvelis Symister
Grand Bahia Principe Jamaica

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Reviewed February 17, 2014

Just returned from a week at Don Pablo, Grand Bahia Runaway Bay. Best decision was to select the DP. Overall, the vacation was excellent and a wonderful experience, however, our check-in left a little to be desired. We came in on a very late flight and did not arrive at the hotel until after midnight. A lot of people....very few staff and no one from the Luxury Don Pablo section to greet us or take us to our room. The 'pre-check in' provided at the airport (you even get your room card), was not what we expected at all. Thank goodness, the tour guide from the bus company actually walked us to our room. Unfortunately, this room was not a good start. We stayed there the first night then went directly to the office the next morning. The gracious manager, Lorraine, rectified the situation immediately, and we were given a lovely room with working air and a beautiful view. A bit of a rocky start, but a fabulous finish.

Taking full advantage of the amenities and offerings in booking the DP, was the secret to a guaranteed good experience. Very large resort, and carefully tended to; was always impressed with the staff ensuring the cleanliness of all areas. Around the general pool was a bit loud for us ...which is why the serenity of the DP area was perfect! (though maybe 10 years ago it would have been fun) Also, having reserved section on the beach with chair service meant we could come and go pretty much as we pleased. Had breakfast each morning in Picasso - fresh, fresh food, calm and excellent service. Thank you Alwayne and Richard, always attentive and pleasant. Lunch at the Jerk Chicken counter behind Dolce Vita was about the best jerk anywhere and a good spot for al fresco dining. Make sure to check the pre-assigned a la cartes upon checking in....you may want to alter for timing. Good meals at all, though the Chateaubriand at Don Pablo, prepared by Tremaine, was superb. My husband tried the trout at Picasso and said it too was excellent.

Our butler, Garcon was excellent and always touched base at one point every day to be sure we had what we wanted. Using our travel 'experience' also helped. It is fair to say that, like anywhere, polite requests and gratuities accordingly were the key to making sure you are always pleased. Let staff know in advance if you are expecting something in particular (like a specific wine or table), and you will not be disappointed.

We are thinking of returning later this year, and look forward to the genuine and kind nature of the people of Jamaica.

Room Tip: Definitely stay in building 24 for newer rooms and a quieter stay. 3 floors or higher will give you a fairly good view. Housekeeping was excellent, we found our room impeccably clean. Check your room fridge to ensure it is stocked the way you would like!
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank DianneAlways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarvelisS, Social Media Coordinator at Luxury Bahia Principe Runaway Bay, responded to this reviewResponded February 19, 2014

Dear Guest,

We are delighted to learn that you have had a wonderful holiday in our Hotel and we were able to provide you an unforgetable experience that surpass your expectations.

We also notice your comments and we would like to thank you for giving us the opportunity to assist you and rectify the situation. It was a pleasure to welcome you and we are looking forward to host you again in your next trip in our Luxury Runaway Bay Don Pablo Collection, an unforgettable wedding experience in the Caribbean.

Yours sincerely,

Marvelis Symister
Luxury Runaway Bay Don Pablo Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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