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“Hidden Secret” 5 of 5 bubbles
Review of Cardiff Hotel & Spa

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Cardiff Hotel & Spa
Ranked #8 of 14 Hotels in Runaway Bay
Certificate of Excellence
Orlando, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Hidden Secret”
5 of 5 bubbles Reviewed April 26, 2013

I recently stayed at this resort and continued to be amazed at how well the grounds are and how caring the staff is. I had a great room with a Jacuzzi tub. The only bad thing was the room was located near the roadway so every car that sped pass and an annoying dog periodically barking throughout the night was an issue. Also the room had an inoperable safe. This hotel is in a renovated stage and I felt safe and secure so having a safe was not a major issue. Security is tight and the ocean views from the hotel cannot be beat. The Breakfast was amazing and reasonably priced. The pool area is also great and the property has a unique decor that will eventually transend the hotel to a solid 4 star property.

Room Tip: Rooms closer to the roadway has Jacuzzi bathtubs; however much noiser also.
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
    24
    20
    10
    2
    4
See reviews for
15
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11
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Runaway Bay, Jamaica
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 22, 2013

This is a wonderful hotel! I've traveled to Jamaica on several occasions, mostly to teach short courses. I've stayed at hotels in several places on this island. The Cardiff Hotel and Spa is the best I've experienced. If is beautifully designed, very clean, with well appointed and comfortable rooms, truly scenic views of the ocean, quiet - rural - yet close to many attractions. It's a short walk to Flavors Beach with its broad expanse of clean sand. The grounds are attractively landscaped and maintained. The food is delicious and the service is..... outstanding!! Michelle Thame, the general manager is gracious, welcoming and attentive to all the guests' needs. And her staff is also exceptional. They are unfailingly warm and polite and they extend themselves to help you in every and any way that they can. They make the extra effort to accommodate your wishes. They are expanding their facilities even further and I look forward to a return to see what they've accomplished. I'm sure it will be of the same quality that they already offer. ....Dan Perlmutter

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodstock, New York
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

I. Recently spent one night at the Cardiff Hotel & Spa. We were on the way to Boston Beach and this seemed like a nice spot for a night. This was much nicer than we expected and did not want to leave. Very nice restaurant at a reasonable price. I've stayed in many small hotels in Jamaica and the restaurant here was on of the best. Quiet neighborhood location about 1/2km from the beach. Beautiful pool, also and nice grounds and gardens.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank stevepitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed March 5, 2013

I went a long time ago but the pluses are feeling safe, lovely grounds, peaceful and a great private beach with no-one on it most of the time.

also the rooms are really big and clean

Downside is the food was all a bit overdone for me as was the service at mealtimes.

When I was there no-one answered emails I sent so I didn't get a taxi ordered for me to take me from the airport at Mobay to the hotel which is quite a long way away.

When I asked for a morning call nothing was arranged so if I hadn't woken up myself that would have been a problem.

I thought people were keen but the way they were trained was old fashioned. They should try visiting a few five star hotels and see what's happening there instead of looking back to the 1980s

  • Stayed April 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Molennium1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 4, 2013

Of all of the boutique hotels that I have stayed in around the world I think this is one of the best!
The staff cannot do enough to help you, and the food is excellent. The rooms are clean and well equipped, and the gardens are a delight. It is a walk to the beach, but if you are looking for a quiet, relaxing break then this really is the place for you. I heard that a spa is going to be added to the hotel which will be a bonus, but for a small, intimate boutique hotel then this is perfect.
Sally Ievers, Birmingham, UK

Room Tip: I think that the rooms at the front of the hotel are the best - great views over golf course and sea...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sally I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Jamaica
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed January 23, 2013

This is a training hotel so service is very good. The rooms are nice. The food taste was just above average.Food presentation was excellent

The down side is that it's not an all inclusive, they have a meal plan but its a bit complicated, they should just make it an all inclusive and call it a day. Also there is no gym.

If you are looking for a place to unwind I would recommend Cardiff Hotel. No evening entertainment nor entertainment coordinators, just peace and quiet. I would easily stay here again, it was quiet cozy.

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank gordonpierre88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portmore, Saint Catherine, Jamaica
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 24, 2012

The rooms are superb.... However, the food was not appealing and wasn't really worth it... The staff seemed friendly and ready to serve.. The facilities were decent.. I enjoyed my short stay but left earlier than expected because of the food... I must say though, the chef's presentation was breathtaking...

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank DonneilMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cardiff Hotel & Spa

Property: Cardiff Hotel & Spa
Address: Ricketts Ave, Cardiff Hall, Runaway Bay, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Runaway Bay
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Cardiff Hotel & Spa 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Cardiff Hotel & Spa Jamaica/Runaway Bay

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