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“great visit, great people”
4 of 5 bubbles Review of Club Ambiance

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Club Ambiance
Ranked #12 of 14 Hotels in Runaway Bay
Virginia Beach, Virginia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“great visit, great people”
4 of 5 bubbles Reviewed January 15, 2014

I visited Jan of 2014. Its the off season so it wasnt real buisy but I had a blast. The resort is a bit dated but nice just the same. The small trips offered were a great time as well. Id have to say the bar and band were awesome. Def worth every penny I spent. The staff were kind and professional. Great experience.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank GySgt John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,374 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
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English first
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 12, 2014

I visited in February 2012. It is a down home type of place it is not a commercial resort like the sandals resorts. The pool and ocean were nearby, kept clean, the rooms were decent, and the food was awesome. Also the location is great to get out for day trips to Dunn's River Falls or Dolphin Cove. The staff and people of jamaica are fabulous. We had fun observing the home made entertainment night, the little club, and bar. great for

Room Tip: stay on the pool side
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  • Stayed February 2013, traveled as a couple
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    • Location
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Helpful?
1 Thank e s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review, January 23, 2014
Hi Guest, we are happy to know you find us to be a "down home type of place...". Club Ambiance is a place to come and relax and at the same time enjoy your vacation. A homey feel is what you will get here at Club Ambiance.
Do remember when you are here, you are not a number but apart of the Club Ambiance family.
Thank you, and we do look forward to accommodate you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 12, 2014

There are multiple endorsements on this Club Ambiance page and thanks to Trip Advisor the “true story”, at least for the most part, is readily available for the uninitiated. We just returned from out 10th consecutive CA vacation, always over the festive period, and it has to rank as the best ever. That may be a lot to say given the fact that a vacation by its very nature suggests an enjoyable getaway regardless of venue etc. Club Ambiance is slowly but surely emerging from its transition period, i.e., shedding the character that made this small, all-inclusive resort a “must visit” destination and broadening its appeal to a wider audience. The “new” CA, however, really hasn’t changed in the pure essence of giving the guests what they want. Beaches are small but never crowded, the pool is sparkling blue and the rooms are dated but clean. Yet, it’s the staff (some old familiar faces are gone) that truly makes the holiday memorable. If you decide to visit you will profit from getting to know Lincoln (Dining Room Supervisor) – a man who radiates service and will go miles out of his way to make you happy. Philip, at the bar (easily distinguished by his laugh and that seagull poop appearing bit of hair) is faster than a speeding bullet. Kevin in the dining room is remarkably kind along with Sanilee, Julia and the others who go well beyond their job description to ensure your complete comfort. Tony at the pool is – well – Tony and he’s been there longer than we’ve been regulars. Want to sip coconut water from its original container? Donavan the gardener will make it happen in an instant. Do yourself a favor and meet the Manager, Gilbert Blackwood – think of the best friend you cherish above all others and this is the man you will meet: caring, gracious and joyful! Call him and book direct – you will be pleasantly surprised. And perhaps the best part of CA is Mr. Moodie one of the transportation experts!

If recommendations mean anything to you, please heed this suggestion. Skip the traditional hotel provided transfer from the airport to resort and opt to have “Moodie” meet you upon your arrival for a private whisking away to CA (cooler and refreshments along for the ride) in his cool, clean van but don’t let it end there. Ask him about his personally designed excursion to the Blue Lagoon (Brook Shields, Tom Cruise movies among others filmed there) and you will be enthralled with both the majestic scenery on the way and this secluded, spectacular spot – it is beyond description and will bring joy and smiles to even the most brittle of travelers. Lunch on the return trip just outside of Port Antonio at Juici Pattie (total cost $10.00 for the 3 of us) was another discovery that will delight you in a tasty way. (moodietransportation@gmail.com)

Please do not let your expectations run wild, though, Club Ambiance is a straight forward, unpretentious 3-star resort that does not offer the amenities of a Sandals or large hotel. Frankly, it’s the lack of elevators and the ability to get to know staff by their name that makes this 90-room sanctuary the true gem that it is becoming. We are headed back at the end of March – enough said.

Room Tip: Ask for a "Honeymoon Room" - very nice and all are right on the ocean!
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
6 Thank Evergreen12201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review, January 23, 2014
Thanks for taking the time to share your wonderful and fun experience while staying at our Resort. We are grateful to have an advocate like you. This means a great deal to us , as we continue to pursue in offering our best service to our guests.

As you mentioned we have broaden the appeal to a wider audience, and we are happy that we are still able to maintain the "Ambiance" here.
I will be sure to share your review with all staffs, especially to the staffs name mentioned, and let them know that their services were appreciated by you.
One of our many objectives is to always paint a true picture of our guest expectations, so our integrity is kept with our valued guests.
Thank you again, and we do look forward in welcoming your return in March.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
1 of 5 bubbles Reviewed January 9, 2014

I stayed at this resort from 12/31 until 1/2 and that was 2 days 2 many. This place I'm sure has seen better days. As you look around you can see paint chipping and holes in the walls. The shower would only give you 2 seconds of hot water so getting a good hot/warm shower was impossible. The chairs in the dining room are not sturdy, one guest sat in the chair and it broke and he was an average size man. I asked the cook at the grill if the hamburgers were beef and he replied "I don't know". I don't eat mystery meat. If there's one good thing to say about the place it would be the entertainment, the band was very good.

Room Tip: Choose a room at another resort
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank ladybearNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review, January 13, 2014
Thank you for taking the time to share your experience with us. Currently we are in the process of renovating key areas on property and so we do look forward in the future for a more beautified Club Ambiance. In reference to the cook not knowing what type of burger - is an unfortunate situation and we will make sure to address it. We still hope you will be back at our resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 2, 2014

I would like to say special thanks to the staff at club ambiance my children and i stopped there on the 28/12/13 i would like to send a massive big up to Dwight Bell who worked at the front desk great hospitality, my family and i thank you and apreaciate your help and support, you are an asset to Jamaica's hotel industry.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann Marie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review, January 7, 2014
We would like to say special thanks to you for taking the time out to share your experience with us. I will be sure to tell Mr Bell that is service was happily appreciated by you. Thank you again, and we look forward in meeting you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
73 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed January 2, 2014

If you like polished marble floors, stainless steel balustrades, floor to ceiling glass, waiters in starched white uniforms this place is NOT for you. If, on the other-hand, you prefer friendly staff in a well maintained and homey environment with regular guests who come back year after year Club Ambiance is the place for you.

We booked this place at the last minute after making arriving in Jamaica to discover our original hotel was empty (see that review below). It turned out to be the best decision we could have made. The Hotel is all-inclusive but does not have the institutional feel that many of these resorts have. It is older and could use a bit of "spit and polish" but it is well kept and the rooms were spotless. The food was authentic with lots of local Jamaican fare. The staff were almost all uniformly helpful and friendly, especially the bar-tending and event organizing folks who really made the pace fun.

The beaches are small but there is good snorkeling on the other side of the reef in front of the resort and there is a decent public beach just down the road.

Best of all the rates are very reasonable and you are surrounded by really great guests who back year after year. We met a number of people who will likely be friends for many years to come!

We will be coming back and staying longer next time.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank scapaflow40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review, January 7, 2014
Sharing your experience with us means so much to us. We love to hear that we meet your expectations. We always try in our endeavor to do so. We are happy that your last minute decision allow you to choose us, and that you were happy you did. We are looking forward in welcoming you back in the near future. THANK YOU and again appreciate it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 19, 2013

Seen this property for the first time I could not believe it was so beautiful the staff are great the rooms are excellent and the food yea its the place to come for an vacation.
I will be selling this property to anyone who would love a great vacation spot.

Room Tip: All the rooms are great south side corner sites are higher floors they are all great love it
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Travelqueen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubAmbianceJamaica, Public Relations Manager at Club Ambiance, responded to this review, January 7, 2014
We are delighted that you could take the time to share how you feel about our Resort. I must agree with you by saying our property is indeed a beautiful piece, and that our staff is truly great.
Thank you for loving it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Ambiance

Property: Club Ambiance
Address: Main Road | Saint Ann, Runaway Bay, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Swimming Pool
Hotel Style:
#6 Spa Hotel in Runaway Bay
#9 Top resorts Hotel in Runaway Bay
#11 On the Beach Hotel in Runaway Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Club Ambiance 3*
Number of rooms: 90
Official Description (provided by the hotel):
Shuttle Bus service attract an extra charge. Airport Transportation attract an extra charge. Free internet service only in lobby area. ... more   less 
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Also Known As:
Club Ambiance Hotel Runaway Bay
Ambiance Hotel Runaway Bay
Resort All Inclusive Ambiance
Club Ambiance Jamaica/Runaway Bay
Club Ambience Jamaica

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