A visit to this hotel located along the beautiful Caribbean sea will be just what the doctor ordered. The management and staff are very friendly and pay attention to very detail of guests needs. Staying at this hotel will be money well spent.More
A visit to this hotel located along the beautiful Caribbean sea will be just what the doctor ordered. The management and staff are very friendly and pay attention to very detail of guests needs. Staying at this hotel will be money well spent.MoreShow less
Sharing your experience with us bring joy to our hearts. We appreciate you taking the time to give us your feedback. We are happy to know you enjoyed our Resort, and look forward in welcoming you back. Thank you.
well here goes i returned to club ambiance on 28 november and arrived home 13 december 13 . i have to say after not going for 2 years i had sorely missed my holiday. Gilbert is still there i am glad to say ( thank you for finding out about cosmos for me ). Unfortunately some staff have moved on ( barney and nigel sorely missed ) but the majority of the staff still manage to make this resort a good place to go like any where in life there are people who let it down hassling and hounding people for money but glad to say only one on this occasion and she knows who she is .overall i love the place and one person is not going to stop me going (after all she is nothing to me) i know it would be dealt with if reported but not worth the effort . so great holiday this was my eighth visit and i will be back . yes it still needs some work to update but its happening slowly . the food as ever was enjoyable and the entertainment good so glad to see dave still singing his heart out in fact on my last night i was the only one out watching the band but they still carried on to their usual standard . The disco bit outdated its like a seventies disco venue but the music is great , something for everyone, big up d j rymes (if you get the chance to hear him sing TAKE IT he is really good ) a wasted talent , somebody needs to do something for this guy , like get him a studio . i made some new friends from u s , canada , and of course sharon and maureen from the uk we had some good times . i dont tend to do the tourist stuff , i like the local bars and and the beach parties . Drugs.... well not one member of staff has ever offered me drugs in all the times i have been , so cannot comment on that . All ican say is if you want to pay a fortune for the same sun , sea and sand go ahead and book a big , grand hotel where nobody remembers you , me , i will stick with club ambiance where i am greeted with hugs and "welcome home " and that is what it definitely is HOME . I cannot believe the number of people who think they are stuck in the hotel get out there it is quite safe , i travelled alone (not for the first time to club ambiance) and went out to the sportz bar (ocean view) and also went down the road to a couple of bars , the locals are friendly and will stop and talk . Ialso went to the public beach down the road i think that is just about my favourite place to spend a day . The staff are so good they still make this 3 star place more of a 5 star shout out to mellonie , philip , julia and jillian thanks for a great time guys i will be back again and again , keep on doing what you do. How much do i love it , i arrived home on friday and was at the travel agents on saturday to book again. This place is a rough diamond but a diamond none the less . Roll on my next visit as i always do , i cried a lot when i was leaving . Miss my family in jamaica so much . give it a try people you might be surprised and for you brits who have been unable to return it is in the cosmos brochure with flights from london (no manchester unfortunately for me) . GO. GO GO
Happy you could take the time to share your experience with us. I was overwhelmed with joy when I read your review. We do look forward in meeting and giving our guest the best accommodation, and to let them feel our resort is "a home away from home". I will make certain that all the staff members names you mentioned be told about their appreciated services. I do apologize for the incident that took place with that one staff member. Feel free to report such behavior, so we can ensure no recurrence of such behavior in the future. As you look forward on your return to our Resort, we are looking forward in welcoming you again. Thank you for choosing us!
We stayed here a few months ago for the 2nd time...and it was GREAT!!! I love this place...its quiet, the food is awesome and the staff rocks!!! The rooms were cleaned every day and freshly laundered towels were always brought back to the room a little later in the day.
As for a previous review..ie;"crackhouse Inn"?? Give me a break...we did NOT encounter anything like that reviewer said happened to them....Not one time. The staff at the Ambiance works really hard to make sure everyone is having a good time!!! Really hard!!! Kudos to them!!!
I like this place so much, I just booked it again!!!
Heading back the 1st week of Feb. 2014 and CANT WAIT!!!!
We thank you for taking the time to share your experience with us. I am so delighted to hear you enjoyed your room, our food and our friendly staff. I will make certain to tell our staff that you love it, am sure they would be trilled.
We do take pride in exceeding our guest expectations, and always anticipate to satisfy their need.
We are also excited that you choose us again for your accommodation, and look forward in welcoming you back.
Out of date and run down. Horrible food and no service. After the staff found out that you didn't want any drugs they stopped talking to you. This is below unsatisfactory in every way. Makes a motel 6 look like a Ritz Carlton.
We appreciate you taking the time out to provide us with your valued feedback.
We sincerely apologize for the inappropriate behavior that was extended to you while staying at our Resort. Would it be possible to confidentially give us some information about the inappropriate encounter. We will be making sure that a reoccurrence of such behavior does not occur in the future.
In reference to "out of date run down". Currently we are already doing renovations on property to enhance and improve various areas.
Our food and service, for most guest reviews are always applauded. Unfortunately, I don't know what went wrong during your stay , but I will make sure to note the relevant person in charge of that area to be more vigilant and conscientious. We do look forward in accommodating you in the near future, and again appreciate your feedback.
My spouse and I stayed @ club ambiance for a weekend november 1st to 3rd for our anniversary upon arrival we were greeted by their friendly staff and we got a room upgrade to honeymoon 5 because it was our anniversary. The room had a fabulous view of the beach it was breathtaking the food was great but the fish on the 1st night was way to peppery apart from that it was excellent I would like to highlight MR LINCON his service was Superb he always check to ensure that evrything was ok with us.We enjoyed the jacuzzi pool gym nude n prude beaches was fun but the sea weeds was a big turn off we never got to enjoy every activity because most of our time was spent relaxing our bartender MELONIE was also Superb she keep us entertain n made refreshing mix drinks my spouse loved the "no problem" overall our stay was excellent and we will definitely be returning. ps. alan and shauna
Spend my birthday here with my husband. it was an ok trip my room was ready upon arrival was quite satisfied of how neat and clean everything was. the bartender PHILLIP big up u self u crack me up with ur jokes lol . The food was ok the disco was boring only abt 10 of us the including the dj and bartender and they had close to 100guest. the downfall of the resort was the drilling and banging early each morning because of the fixing up of the resort which was quite annoying. overall i have a grand time and will come back to club Ambiance BIG UP TO THE FRIENDLY STAFF
Thank you for taking the time out to provide your feedback. We do apologize for the noise nuisance. We are currently doing some renovation on property, and hope that on your return to Club Ambiance the process will be over.