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“Bizarre but generally good”

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Jamaica Palace Hotel
Ranked #10 of 16 Hotels in Port Antonio
Reviewed September 1, 2007

We ended up at the Jamaica Palace by coincidence, having checked out of the Great Huts down the road.

It's an amazing looking place - it was apparently built in the 1980s but looks older. The buildings and grounds were absolutely immaculate
in every way. There is art and scuptures displayed everywhere - on every wall and corridor and inside the rooms - and much of it was fantastic, particularly in the main reception. The taste of the decor is bizarre - ruffles and swags everywhere, but it kind of works. Each room has a huge circular bed right in the middle which was very comfy, and a sunken bath.

The pool (in the shape of Jamaica) was deserted the whole time we were there, so it was blissful to have it to ourselves. The strange thing was the lack of guests - it felt like we were intruding - almost as if they would prefer not to have anyone staying as it made the hotel easier to keep perfect.

The service (with the exception of one waiter) was very poor - quite attentive, but no smiles.

There aren't any other food options around the hotel and the menus at the hotel are exactly the same every day - after 3 days we were fed up of the choices. But generally the quality of the food was pretty good. Meals are around $10 for breakfast, $20 for lunch, $30 for dinner.

I wouldn't go out of my way to go to the Jamaica Palace for more than a few days - but it's not a bad choice in the area and the hotel itself was lovely.

There didn't seem to be any room for negotiation on the rates - a standard room is $150 including tax.

  • Stayed: August 2007, traveled as a couple
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2  Thank travellingtheworld19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 - 55 of 89 reviews

Reviewed August 9, 2007

When no one from the hotel answered both my e-mails for a reservation, I booked it through Travelocity. Just 2 nts., our first time in PA, 26th trip to JA. We were told we had no reservation but when they realized we hadn't paid Travelocity for the room, they had 1 "lucky" room. The resort is lovely, but underused. The pool is up on a large deck area, bar, tables, gardens but I think they use it strictly for functions now ... weddings, etc. Found both friendly and indifferent staff. We enjoyed ourselves but ate in town, their restaurant is very pricey and no one was ever there. The room was adorable but they advertise balconies and we didn't see any rooms with balconies.

  • Stayed: July 2007, traveled with family
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4  Thank Lilybug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2007

I loved this hotel - it has to be seen to be believed! The rooms are nicely appointed (although the air-con is a bit on the noisy side). The overall ambience is brilliant - really quirky - art and caged birds around every corner - the swimming pool in the shape of jamaica.

They really go the extra mile in making sure you have a good time - fresh flowers on the bed every day and the owners are always on-hand to help smooth over any little wrinkles (including mending the printer in the IT room!)

I wouldn't recommend the restaurant though, unless you are sick of Jamaican food and really want something European.

  • Stayed: February 2007, traveled as a couple
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1  Thank Donna-Gambetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2006

We had the pleasure of staying at the Jamaica Palace Hotel for one night in March. A unique palatial experience. We felt as though we were royalty. Friendly staff and beautiful accommodations and surroundings. The owner made us the best cup of Blue Mountain coffee we ever tasted. We can't wait to go back for a longer stay.

  • Stayed: March 2006
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Thank Bob297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Toronto
624
Reviewed March 3, 2006

The hotel reminded me of a pretentious golf course in North Carolina or a mega-funeral home. The common areas, hallways and rooms are mainly in good taste, sometimes very charming - like the tropical bird caged in an atrium. The outdoor patio is huge and the chess board pattern creates a bizarre and disturbing feeling that could trigger an epileptic seizure. It called to mind the old TV series "The Prisoner" (with Patrick McCowan (sp?) as the character known as number 6).


  • Stayed: January 2006
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3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Orlando
1
Reviewed February 1, 2006

The hotel is not your usual tourist resort. This is where you go if you want to get away from tourist hustle and enjoy privacy in beautifully landscaped grounds. Very nice owners and managers. Good value. Food was okay; dinner service was below par (red or white wine?). Loved the place until my mobile phone was stolen from the room. Had to leave early. What a shame. Still thinking about staying here again.

Stayed: January 2006
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A TripAdvisor Member
Brooklyn, NY
11
Reviewed January 15, 2006

The hotel was beautiful. Although it was not our first choice, we were happy.
The staff that greated us was very helpful. I called many times before arriving to confirm various details and they were always helpful. I suggest speaking with Lorna at the front desk.
I also suggest including breakfast with your room as their breakfast can be a bit pricey. Although the hotel was booked, we always felt as if we had the entire place to ourselves. The hotel staff was always helpful, but in Jamaica- always be prepared to wait. I suggest taking a cab away from town towards the blue lagoon or Boston Jerk (great chicken- try the chicken sausage).
Very important to bring your own shampoo/ conditioner/ soap/ lotion and towels. The water never really went above very warm and to get this, the shower should be turned on for about 10 minutes. However, the maids make the most creative animals and things with the towels- accented with flowers.
Great hotel for those who want to do a whole lot of nothing. Even in December/ January, you can get a great tan/ sun burn. Even if it rains, it only lasts for about 20 minutes.

Stayed: December 2005
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jamaica Palace Hotel

Address: P.O. Box 277 | Williamsfield, Port Antonio, Jamaica
Location: Caribbean > Jamaica > Portland Parish > Port Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #10 of 16 Hotels in Port Antonio
Price Range: $82 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jamaica Palace Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Family friendly Resort Hotel nestled on 5 tropical acres between the foothills of the Blue Mountains and the Caribbean sea close to all attractions in tranquil Port Antonio. ... more   less 
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Also Known As:
Jamaica Palace Port Antonio
Jamaica Palace Hotel Port Antonio

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