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Reviews (315)
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Reviewed September 15, 2017

If you are looking for a boutique hotel that is luxurious this is the place for you. My husband and I traveled here for out 1 year anniversary. It was the BEST decision we could have made. The customer service was amazing! Being able to go snorkeling with a life guard was truly invaluable. Everyone knew you by name! On the day of out anniversary we had a private dinner on the cliffs. The food was just as amazing as the sound of the waves crashing against the rocks. When we return to out room the staff had placed a bottle of champagne and card by our bed, which was a nice touch to end the night. One thing I would warn you of is using the drivers to take you places. One guy greatly overcharged us 30 US to go up the street. If you don't mind you can also get a taxi on the street, just make sure is has red tags on the car. I would definitely be coming back the next time I visit Negril. The room was spacious, clean and modern looking. The chiefs were will to make anything we asked! Hopefully in a couple of years we can renew our vows here :)

Stayed: July 2017, traveled as a couple
Review collected in partnership with this hotel
Thank thessicara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taji R, Guest Relations Manager at The Cliff Hotel, responded to this reviewResponded September 28, 2017

Dear Thessicara -

Thank you for choosing our hotel to celebrate your first anniversary, anything that is special to you is special to us! It was lovely having you here as our guest. We are so happy to hear that you enjoyed your time here, it was a pleasure for everyone on our team to cater to your needs! We are saddened to here that you were overcharged, we work with some of the best drivers and try our very best to ensure that your ride is safe, comfortable and the rate you receive is always competitive. Don't take too long to renew those vows, we're looking forward to it!

All the best,
From Your Family at The Cliff Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2017

My gf and I just got back from a 4 night stay at the Cliff in Negril. We had the most amazing time and will definitely be back. The hotel is luxurious, clean, and on the most beautiful grounds with spectacular views. The service was top notch and the food and drinks were excellent. Shout out to Shavon and Sofia! This hotel is definitely on the expensive side of hotels in Negril but totally worth it.

  • Stayed: September 2017, traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank Jamie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taji R, Guest Relations Manager at The Cliff Hotel, responded to this reviewResponded September 22, 2017

Dear Jamie G -

Thank you for staying with us and for taking the time out to review our hotel. Our aim is to ensure that all our guest leave knowing that they had an excellent stay. Your review warmed our heart!

We are looking forward to your next stay.

All the best,
From your Family at The Cliff Hotel

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Reviewed September 3, 2017

I stayed at the cliff Resort during SumFest had a wonderful stay very friendly staff beautiful view of the sunset. I would highly recommend staying at the Cliff if visiting Negril Jamaica. I only had a two-night stay but it was very pleasant. I really enjoyed watching the dolphins jump in and out of the water. Great location not far from Rick's Cafe.

Stayed: July 2017, traveled as a couple
Review collected in partnership with this hotel
1  Thank mbellamy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taji R, Guest Relations Manager at The Cliff Hotel, responded to this reviewResponded September 20, 2017

Dear Mbellamy23 -

Thank you for staying with us and reviewing our hotel. It warms our heart to know that you had a delightful experience with us and are encouraging others to visit! We do hope your next stay will be much longer and is sometime in the near future.

All the best,
From Your Family at The Cliff Hotel

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Reviewed September 2, 2017

Great staff , warm people from arriving to goodbye! Very clean ,food at restaurant was great as the room service !! Ocean view at sunset hard to describe it more than beautiful!! Its completely worth it if you going to relax !!

Stayed: July 2017, traveled as a couple
Review collected in partnership with this hotel
Thank Sebastian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taji R, Guest Relations Manager at The Cliff Hotel, responded to this reviewResponded September 20, 2017

Dear Sebastian F -

Thank you for staying with us and thank you so much for taking the time to review our hotel! It was a pleasure having you here as our guest, we love hosting you as much as you loved it here. We are looking forward to your next stay with us!

All the best,
From Your Family at The Cliff Hotel

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Reviewed September 2, 2017

What a fabulous property and spectacular setting! The cliff diving was so much fun and the staff beautifully friendly and helpful!!!! You feel you have the property to yourself no matter where you are and the staff quickly becomes family. Villa 4 was everything we hoped for. We had a Hamptons like mansion set on a private cliff in the majestic caribbean sea. The sunsets from our bedroom balcony as we sipped red stripes and Jamaican rum cocktails was ridiculoussss. Thank you Dalia and family. We shall be together again soon!

Room Tip: Villa 4 or Villa 5. Just do it!
Stayed: August 2017, traveled as a couple
Review collected in partnership with this hotel
2  Thank Sandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taji R, Guest Relations Manager at The Cliff Hotel, responded to this reviewResponded September 20, 2017

Dear Sandy B -

Thank you so much for staying with us and taking the time out to review our hotel. Cliff diving and sunsets are what we live for! We are happy to know that you enjoyed your time in our 4 bedroom villa. Please don't stay away too long!

All the best,
From Your Family at The Cliff Hotel

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