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All reviews zest restaurant johnny walker breadfruit round hill beautiful hotel the open air lobby breakfast plan west end caribbean sea a short cab ride beautiful room long weekend fish tacos on the rocks shout outs restaurant staff welcome drink
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Reviewed April 5, 2017

The hotel was built in 2008. It changed owners in 2015 and was remodeled in 2015. It's beautiful, modern and immaculate. Large room. Extremely comfortable king bed. A/C was responsive and easy to adjust. Service was excellent. Everyone on staff--front desk, housekeeping, pool, restaurant--was friendly, efficient and eager to please. We stayed 5 nights for US$1,755 including taxes in mid-March. In addition to the pool, there are lounge chairs (mostly in pairs, i.e., some privacy) on concrete pads built on the rocks and connected by boardwalk or stone paths overlooking the ocean. Access to the sea is by jumping about 15 feet or climbing down either of two ladders (one of which is only about 6 feet high). Water is clear with snorkeling within 100 yards. Excellent place.

Room Tip: Our second floor room 210 had excellent view across the lawn and pool to the sea; a first floor room's view might be obscured by landscaping
  • Stayed: March 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diandra S, Assistant General Manager at The Cliff Hotel, responded to this reviewResponded April 26, 2017

Dear Rob-

Thank you for this lovely review and also for entrusting us with your vacation! So glad we were able to make you happy and deliver excellent service. We look forward to doing this all over again, very soon.

Please do not stay away for too long and please share The Cliff with your family and friends.

All the best,
From Your Family at The Cliff Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2017

If you are looking for a place to relax with the feel of having a hotel all to yourself, The Cliff Hotel is the place to be. The pool was great, the views were fantastic and I loved our room! This is my 4th visit to Negril but my first time staying in the Cliffs, a very different feel (more relaxing/calm) than 7 mile beach. Everyone was very accommodating, and the food was very good. We're already planning a return trip for the December break!

Stayed: March 2017
2  Thank kb7425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diandra S, Assistant General Manager at The Cliff Hotel, responded to this reviewResponded April 26, 2017

Dear Guest-

We appreciate you taking the time to share your lovely experience at The Cliff. And, we too are already planning for your next visit in December. In the mean time, please take good care and we'll continue perfecting those cocktails until you get here.

So looking forward to it!

All the best,
From Your Family at The Cliff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2017

I can't say enough great things about this property! The staff were exceptional and made me feel so incredibly welcome and taken care of. A couple of shout outs to Layton (LT) the best beach bar tender on the planet. (He will tell you they only do 2 things fast in jamaica, they drive fast and talk fast.) Also Shavon and Andre and Nicole were friendly, warm and provided outstanding hospitality. Come for the comfortable rooms, the fantastic food at the restaurant Zest and stay for the sunset, the pool, the cliff diving and the atmosphere of complete relaxation. Oh, can have LT make you an extra dirty banana with Rum. Some people think this property is too far off the beaten path up the West End. I couldn't disagree more. It's worth it. You're maybe 10 min from Rick's or 15 min from Margaritaville or the beach. It's all worth it.

Stayed: March 2017, traveled on business
Review collected in partnership with this hotel
2  Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diandra S, Assistant General Manager at The Cliff Hotel, responded to this reviewResponded April 30, 2017

Dear Tim,

We thoroughly enjoyed having you at The Cliff. It was a pleasure hosting you and thank you so much for posting this lovely review.

We too agree that the location is one of the best features of the hotel - us being off the beaten path lends to the tranquility, privacy and creates an air of exclusivity for our guests. This is what we are all about! Thank you for appreciating our culture and knowing our worth!

LT sends is regards and promises to teach you how to make some more cocktails when next you're here. Until then, walk good (a phrase LT forgot to mention) and take care.

All the best,
From Your Family at The Cliff

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Reviewed April 4, 2017

A+++
Great room
Great service
Great food
Great property
Amazing staff
If you want to get away, look no further. If you want a loud crowded property, this is not your place.
I've traveled a good bit. This was among the very best...

Room Tip: 207 was front and center. They all looked great.
Stayed: March 2017, traveled as a couple
Review collected in partnership with this hotel
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diandra S, Assistant General Manager at The Cliff Hotel, responded to this reviewResponded April 30, 2017

Dear David,

Many thanks for your review and also for vacationing at The Cliff. We are delighted to know you had an awesome time and that this experience was among the best you've ever had.

Thank you for choosing us and we hope to see you again soon.

All that's good,
From Your Family at The Cliff Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2017

Gorgeous property with ideal layout whereby the center courtyard and extensive pool overlook the sea. Though the property has 33 rooms, about 50-60% of the time, we saw zero other guests; at no times did we ever bear witness to more than 8 guests! Btw, we attended for 5 nights during mid-March. Warm and attentive service made you feel like you were at your best friend's vacation retreat/resort. After a full day of playing hard on the beach, a simple 20 min cab ride, it was glorious to return to our haven, the beloved Cliffs Hotel, for relaxing, drinking expertly prepared cocktails, and chillin', taking in the sunset.
The quality and thoughtfulness of the food was spectacular! Having breakfast on the cliff patio along with some Blue Mountain coffee was an ideal way to start the day. Perhaps the best menu item was on the lunch menu: Fish Tacos (made with breadfruit shells). Having the opportunity to eat on the cliffs patio, at the cliffs bar, or room service was a nice option, as well!
Props and shout outs to all staff involved, especially the customer service ladies, ensuring your great times without being intrusive, from front desk staff, to Champs, our local taxi driver, bartenders: Layton, Andre, and Andre; O'Shane was the bomb, as well
The serenity of the isolated lounging areas on the cliffs were terrific and provided more than ample space to take in the sun's rays and melt away into paradise.
We can't wait to return in less than a year!

Stayed: March 2017, traveled as a couple
Review collected in partnership with this hotel
2  Thank skwurl75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diandra S, Assistant General Manager at The Cliff Hotel, responded to this reviewResponded April 30, 2017

Our Dear Guest,

We are grateful for this lovely review and thank you so much for vacationing with us. It was our distinct honour to serve you and welcome you to our home.

Your review was shared in our general staff meeting and everyone - even those you didn't mention by name- remembered the days spent with you. It was truly our pleasure having you here.

See you soon and please take great care.

Best wishes,
From Your Family at The Cliff Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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